The Used Car Index

2020 Keystone Fuzion problems

NHTSA lists 2 complaints for the 2020 Keystone Fuzion, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as KEYSTONE FUZION.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
9,678
Investigations
0
Open investigations
0
Manufacturer communications
21

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE150.0%
SUSPENSION150.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure150.0%1.00
structural or corrosion150.0%1.00
Severities
LabelCountShare of taggedMean confidence
high150.0%0.46
moderate150.0%0.68

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

22V726000

Date: 2022-09-29. Systems: EQUIPMENT.

Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Consequence: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.

Do not drive: No. Park outside: No.

20V428000

Date: 2020-07-24. Systems: ELECTRICAL SYSTEM.

Defect: Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing (excerpt)

Consequence: A generator that is able to energize the shore power connection may increase the risk of injury. (excerpt)

Remedy: Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to (excerpt)

Do not drive: No. Park outside: No.

20V398000

Date: 2020-07-07. Systems: EQUIPMENT.

Defect: Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

Consequence: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

Do not drive: No. Park outside: No.

20V351000

Date: 2020-06-12. Systems: VISIBILITY.

Defect: Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Remedy: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.

Do not drive: No. Park outside: No.

19V388000

Date: 2019-05-23. Systems: ELECTRICAL SYSTEM.

Defect: Keystone RV Company (Keystone) is recalling certain 2018-2020 Fuzion 429 recreational trailers. The wiring harness to the power center may have been pinched between the floor framing and chassis beam, potentially damaging the wiring harness.

Consequence: The damaged wiring harness may short circuit, increasing the risk of a fire.

Remedy: Keystone will notify owners, and dealers will inspect and repair the wiring as needed, free of charge. The recall began on July 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-351.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

21 manufacturer communications.

Communications by system
SystemCount
STRUCTURE11
EQUIPMENT10
VISIBILITY6
EQUIPMENT ADAPTIVE/MOBILITY2
TRAILER HITCHES1

10248985

Date: 2024-01-17. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.

10245576

Date: 2023-11-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.

10209261

Date: 2022-03-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.

10209116

Date: 2022-03-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Email to owners regarding campaign 21-406. It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before October 31st to be c

10200516

Date: 2021-08-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

2nd mailing to owners for advisory 21-406. It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before October 31st to be c

10193925

Date: 2021-05-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before October 31st to be considered for reimbursement. Further delay

10187956

Date: 2021-03-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper

10187442

Date: 2021-02-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE.

This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership p

10187441

Date: 2021-02-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE, TRAILER HITCHES.

This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and

10177416

Date: 2020-07-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

It has been determined that certain Fuzion and Impact units may have issues with Equalizer leveling legs. The Equalizer leveling legs may have a hydraulic tube size that is inconsistent and may cause the leg to bind or leak. The remedy is to identify the part and replace the four rear leveling jacks

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
FUZION2

Same model, other years

All model years | All Keystone models

Other Keystone models, 2020

Sources

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