NHTSA lists 3 complaints for the 2020 Keystone Cougar, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as KEYSTONE COUGAR.
Recalls
See new recalls and investigations this week.
8 recalls.
Date: 2022-03-31. Systems: STRUCTURE, TIRES.
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.
Consequence: Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.
Do not drive: No. Park outside: No.
Date: 2021-09-13. Systems: EQUIPMENT.
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Do not drive: No. Park outside: No.
Date: 2021-05-24. Systems: STRUCTURE, SUSPENSION.
Defect: Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
Consequence: A buckled frame rail can increase the risk of a crash.
Remedy: Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
Do not drive: No. Park outside: No.
Date: 2020-10-30. Systems: EQUIPMENT.
Defect: Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
Consequence: If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
Remedy: Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
Do not drive: No. Park outside: No.
Date: 2020-07-07. Systems: EQUIPMENT.
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Consequence: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
Do not drive: No. Park outside: No.
Date: 2020-05-26. Systems: EQUIPMENT.
Defect: Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
Consequence: If the cooktop burner flames invert, there is an increased risk of a fire and injury.
Remedy: Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377.
Do not drive: No. Park outside: No.
Date: 2019-09-30. Systems: ELECTRICAL SYSTEM.
Defect: Keystone RV Company (Keystone) is recalling certain 2020 Cougar fifth wheels and travel trailers, models 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI and 34TSB. The wiring for the solar preparation kit may have been incorrectly wired to the wrong side of the 12V breaker, potentially allowing an electrical short circuit in the event of dam (excerpt)
Consequence: An electrical short circuit increases the risk of a fire. (excerpt)
Remedy: Keystone will notify owners, and dealers will inspect and correct the installation of the solar preparation wiring, as necessary, free of charge. The recall began on October 25, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-361. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-09-11. Systems: EQUIPMENT, STRUCTURE.
Defect: Keystone RV Company (Keystone) is recalling certain 2020 Cougar 30RKD trailers. The 60"x29" emergency exit windows over the dinette table in the cabin are missing a red handle and "EXIT" label.
Consequence: If an emergency event occurs, trailer occupants may not be aware of the emergency exit function of the window, increasing the risk of an injury.
Remedy: Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-360.
Do not drive: No. Park outside: No.
Manufacturer communications
12 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 9 |
|---|
| STRUCTURE | 3 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
10209116
Date: 2022-03-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Email to owners regarding campaign 21-406. It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before October 31st to be c
10200516
Date: 2021-08-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
2nd mailing to owners for advisory 21-406. It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before October 31st to be c
10193925
Date: 2021-05-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before October 31st to be considered for reimbursement. Further delay
10187956
Date: 2021-03-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper
10174991
Date: 2020-05-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
10170834
Date: 2020-01-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
It has been determined the vehicles in this KSB population may have been manufactured with an inverter prep and only one receptacle is connected through the inverter. Only units that are being set up with an inverter will require this repair, otherwise the unit works as designed.
10164175
Date: 2019-08-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This is an email to dealers for advisory 19-356. It has been determined that the Cougar 32RDB units may not have the adequate amount of A/C ceiling vents installed.
10164064
Date: 2019-08-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This is the revised repair instructions for advisory 19-356. It has been determined that the Cougar 32RDB units may not have the adequate amount of A/C ceiling vents installed.
10164065
Date: 2019-08-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This is the dealer revised letter for advisory 19-356. It has been determined that the Cougar 32RDB units may not have the adequate amount of A/C ceiling vents installed.
10163176
Date: 2019-07-18. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This is the owner notification letter for advisory 19-356. It has been determined that the Cougar 32RDB units may not have the adequate amount of A/C ceiling vents installed.