The Used Car Index

2020 Keystone Springdale problems

NHTSA lists 2 complaints for the 2020 Keystone Springdale, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as KEYSTONE SPRINGDALE.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
95,885
Investigations
0
Open investigations
0
Manufacturer communications
4

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EQUIPMENT150.0%
UNKNOWN OR OTHER150.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure150.0%1.00
unclear150.0%0.68
Severities
LabelCountShare of taggedMean confidence
low2100.0%0.77

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

5 recalls.

21V708000

Date: 2021-09-13. Systems: EQUIPMENT.

Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

Do not drive: No. Park outside: No.

20V320000

Date: 2020-06-01. Systems: SUSPENSION, TIRES, WHEELS.

Defect: Keystone RV Company (Keystone) is recalling certain 2020 Springdale trailers, model 335BHWE. The affected trailers incorrectly have 4400 pound axles and ST255/75R15D tires and rims, instead of the correct 5200 pound axles and ST255/75R15E tires and rims as specified on the Federal Identification Tag.

Consequence: The incorrect axles and tires may cause the trailer to be overloaded, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the 4400 pound axles, ST225/75R15D tires, and rims with 5200 pound axles, ST225/75R15E tires, and rims. This recall began July 7, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-379.

Do not drive: No. Park outside: No.

20V311000

Date: 2020-05-28. Systems: EQUIPMENT.

Defect: Keystone RV Company (Keystone) is recalling certain 2020 Springdale trailers, model 295BHWE. The Federal Identification Tag incorrectly indicates the tire load range and size as ST255/75R15E with 80 psi; however, the correct load range and tire size is ST255/75R15D with 65 psi. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: If the vehicle operator unintentionally overinflates or overloads the tires, there may be an increased risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the Federal Identification Tag. This recall began June 16, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-378.

Do not drive: No. Park outside: No.

20V105000

Date: 2020-02-25. Systems: EQUIPMENT, TIRES.

Defect: Keystone RV Company (Keystone) is recalling certain 2020 Hideout, Springdale, and Crossroads Zinger trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.

Consequence: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 6, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-371.

Do not drive: No. Park outside: No.

19V872000

Date: 2019-12-10. Systems: EQUIPMENT.

Defect: Keystone RV Company (Keystone) is recalling certain 2020 Springdale trailers, models 1700FQ, 1750RD, 1760BH, 1790FQ, and 1800BH. The Federal Identification Tag lists incorrect rim size, tire size, and tire pressure information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: An incorrect label may lead to unintentionally overinflating the tires, affecting the vehicle's stability, which increases the risk of a crash.

Remedy: Keystone will notify owners, and will provide replacement Federal Identification Tags, free of charge. The recall began January 8, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-366.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

4 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT2
STRUCTURE2

10232934

Date: 2023-03-14. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Dealer letter and revised repair instructions for 23-438. It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet below the slide room floor.

10232116

Date: 2023-02-22. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet below the slide room floor.

10187956

Date: 2021-03-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper

10174991

Date: 2020-05-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SPRINGDALE2

Same model, other years

All model years | All Keystone models

Other Keystone models, 2020

Sources

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