The Used Car Index

2020 Keystone Montana problems

NHTSA lists 3 complaints for the 2020 Keystone Montana, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as KEYSTONE MONTANA.

At a glance

Complaints
3
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
428
Investigations
0
Open investigations
0
Manufacturer communications
11

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EQUIPMENT133.3%
STRUCTURE133.3%
VISIBILITY133.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure266.7%0.72
structural or corrosion133.3%1.00
Severities
LabelCountShare of taggedMean confidence
moderate266.7%0.85
low133.3%0.72

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 3 tagged complaints of 3 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

20V351000

Date: 2020-06-12. Systems: VISIBILITY.

Defect: Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Remedy: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

11 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT6
STRUCTURE6
EQUIPMENT ADAPTIVE/MOBILITY3
EXTERIOR LIGHTING1
SERVICE BRAKES, ELECTRIC1
TRAILER HITCHES1
VISIBILITY1

10248985

Date: 2024-01-17. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.

10245576

Date: 2023-11-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.

10209261

Date: 2022-03-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.

10187956

Date: 2021-03-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper

10187442

Date: 2021-02-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE.

This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership p

10187441

Date: 2021-02-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE, TRAILER HITCHES.

This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and

10187511

Date: 2021-02-19. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE.

This is the repair instructions for KSB-210122 (first and second versions sent to dealers). It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair

10177433

Date: 2020-05-28. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, ELECTRIC.

Dexter and General Motors have identified a compatibility issue between the GM Integrated Trailer Brake Controller used in newer GM models and various Electric/Hydraulic Actuators, including the Dexter DX Series. This issue was discovered as the newest GM Integrated Trailer Brake Controller entered

10174991

Date: 2020-05-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.

10172607

Date: 2020-03-19. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, VISIBILITY.

This is the repair instructions, dealer letter, and owner letter for advisory 20-375. It has been determined certain Kinro frameless windows were manufactured with a poor adhesive bond between the glass and aluminum frame, and attachments on crank out and egress windows. The remedy is to perform a p

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MONTANA3

Same model, other years

All model years | All Keystone models

Other Keystone models, 2020

Sources

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