NHTSA lists 539 complaints for the 2007 Lexus ES350, 60 of them mention a crash and 6 mention a fire. 35 complaints mention an injury, with 49 injuries and 4 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as LEXUS ES350.
Model-generated complaint tags: This model year has not been tagged.
Recalls
4 recalls.
Date: 2019-10-17. Systems: AIR BAGS.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C veh (excerpt)
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-01-09. Systems: AIR BAGS.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northe (excerpt)
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. (excerpt)
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-05-23. Systems: AIR BAGS.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Al (excerpt)
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. (excerpt)
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyot (excerpt)
Do not drive: No. Park outside: No.
Date: 2009-10-05. Systems: VEHICLE SPEED CONTROL.
Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. (excerpt)
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH. (excerpt)
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIE (excerpt)
Do not drive: No. Park outside: No.
Investigations
4 investigations; 1 open.
EA21002
Opened: 2021-09-17. Closed: Not listed.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt
Systems: AIR BAGS.
Linked campaign numbers: None listed.
DP09001
Opened: 2009-04-08. Closed: 2009-10-29.
UNWANTED AND UNINTENDED ACCELERATION
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED DP09-001 ON APRIL 8, 2009, TO EVALUATE A DEFECT PETITION REQUESTING ADDITIONAL INVESTIGATION OF POTENTIAL THROTTLE CONTROL SYSTEM DEFECTS UNRELATED TO FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDALS IN MODEL YEAR (MY) 2007 LEXUS ES 350 VEHICLES.THE PETITIONER REFERENCED AN EARLIER ODI INVESTIGATION CONCERNING FLOOR MAT INTERFERENCE WITH ACCELERATOR P
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: None listed.
EA07010
Opened: 2007-08-08. Closed: 2007-10-11.
UNWANTED ACCELERATION, FLOOR MAT
THE DRIVER SIDE FLOOR MAT WILL NOT INTERFERE WITH THE THROTTLE PEDAL IF PROPERLY SECURED USING THE RETAINING HOOKS PROVIDED BY TOYOTA.HOWEVER, IF THE ALL WEATHER MAT IS UNSECURED AND MOVES FORWARD FROM ITS INTENDED POSITION IT CAN ENTRAP THE THROTTLE PEDAL AT THE FULLY OPEN POSITION AFTER IT HAS BEEN DEPRESSED.THIS CAN HAPPEN REGARDLESS OF WHETHER OR NOT ANOTHER MAT (CARPET) IS UNDERNEATH.WHEN THI
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: 07E082000.
PE07016
Opened: 2007-03-29. Closed: 2007-08-08.
ACCESSORY FLOOR MAT
COMPLAINANTS INTERVIEWED BY ODI STATED THAT THEY APPLIED THE THROTTLE PEDAL TO ACCELERATE THE VEHICLE THEN EXPERIENCED UNWANTED ACCELERATION AFTER RELEASE.SUBSEQUENT (AND SOMETIMES REPEATED) APPLICATIONS OF THE BRAKE PEDAL REDUCED ACCELERATION BUT DID NOT STOP THE VEHICLE.IN SOME INCIDENTS DRIVERS TRAVELED SIGNIFICANT DISTANCES (MILES) AT HIGH VEHICLE SPEEDS (GREATER THAN 90 MPH) BEFORE THE VEHICL
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: None listed.
Manufacturer communications
181 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 63 |
|---|
| ELECTRICAL SYSTEM | 48 |
|---|
| STRUCTURE | 25 |
|---|
| POWER TRAIN | 24 |
|---|
| AIR BAGS | 11 |
|---|
| ENGINE AND ENGINE COOLING | 9 |
|---|
| VISIBILITY | 8 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 7 |
|---|
10217805
Date: 2022-07-28. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Tak
10217806
Date: 2022-07-28. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
CSP: Takata CSP Coverage Job Aid - published 7.28.2022
10214355
Date: 2022-04-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
10210374
Date: 2022-03-09. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
10209023
Date: 2022-02-24. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guideline
10207945
Date: 2022-01-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, TIRES, WHEELS.
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information o
10204556
Date: 2021-11-10. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE, LANE DEPARTURE.
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the a
10201401
Date: 2021-07-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIXA? Tip) is available to help minimize future occurrences of this environmen
10201403
Date: 2021-07-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
10190468
Date: 2021-03-31. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
Lexus Safety Recall and Service Campaign - Technician Certification Requirements