The Used Car Index

2021 Lexus ES350 problems

NHTSA lists 5 complaints for the 2021 Lexus ES350, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as LEXUS ES350.

At a glance

Complaints
5
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
71

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
WHEELS240.0%
EXTERIOR LIGHTING120.0%
FORWARD COLLISION AVOIDANCE120.0%
STRUCTURE120.0%
TIRES120.0%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure240.0%0.97
visibility or lighting240.0%0.98
loss of control120.0%0.54
Severities
LabelCountShare of taggedMean confidence
moderate480.0%0.80
high120.0%0.82

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 5 tagged complaints of 5 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

71 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT36
ELECTRICAL SYSTEM18
ENGINE5
ENGINE AND ENGINE COOLING5
WHEELS5
EQUIPMENT ADAPTIVE/MOBILITY4
POWER TRAIN3
AIR BAGS2

10235224

Date: 2023-02-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a destination. ?Voice command does not recog

10235225

Date: 2023-02-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

OBSOLETE NOTICE February 14, 2023: This bulletin is now obsolete. Please see L-SB-0007-23

10230361

Date: 2022-12-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for g

10227910

Date: 2022-11-10. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

TT: Confirm there is an abnormal noise coming from the front of the vehicle, some customers describe the noise as a roaring type noise. Confirm the vehicle meets the following criteria: ?Mileage is under 5,000 miles ?No previous repairs or accidents ?Noise is due to the left/right/both front

10217800

Date: 2022-07-21. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

TSB: Some 2019 ? 2022 model year ES 300h and ES 350 vehicles and 2021 ? 2022 model year ES 250 vehicles may exhibit a whistle or wind noise from the rear left quarter window. An updated repair process has been created to reduce the possibility of this condition. Follow the Repair Procedure in this b

10220187

Date: 2022-06-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine

10224112

Date: 2022-06-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine

10215217

Date: 2022-06-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

TECHNICAL INSTRUCTIONS.

10220180

Date: 2022-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Lexus App does not accept the activation code. ?Lexus

10224105

Date: 2022-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TSB: Some 2020 model year ES 350, ES 300h, UX 200, and UX 250h vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Lexus App does not accept the activation code. ?Lexus

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ES3505

Same model, other years

All model years | All Lexus models

Other Lexus models, 2021

Sources

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