The Used Car Index

2017 Lexus ES350 problems

NHTSA lists 22 complaints for the 2017 Lexus ES350, 8 of them mention a crash and 0 mention a fire. 5 complaints mention an injury, with 5 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as LEXUS ES350.

At a glance

Complaints
22
With crash
8
With fire
0
With injury (complaints)
5
Injuries
5
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,761
Investigations
0
Open investigations
0
Manufacturer communications
105

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE313.6%
UNKNOWN OR OTHER313.6%
VISIBILITY/WIPER313.6%
AIR BAGS29.1%
ELECTRICAL SYSTEM29.1%
FORWARD COLLISION AVOIDANCE29.1%
SERVICE BRAKES29.1%
SUSPENSION29.1%
ENGINE14.5%
EXTERIOR LIGHTING14.5%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY3
ELECTRICAL SYSTEMSOFTWARE1
FORWARD COLLISION AVOIDANCEWARNINGS1
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure836.4%0.70
electrical electronic418.2%0.84
loss of control418.2%0.85
restraint or airbag29.1%1.00
fire or overheating14.5%0.99
noise or comfort14.5%0.98
structural or corrosion14.5%0.51
visibility or lighting14.5%0.99
Severities
LabelCountShare of taggedMean confidence
moderate1045.5%0.78
high940.9%0.97
low313.6%0.76

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 22 tagged complaints of 22 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

17V415000

Date: 2017-06-29. Systems: STEERING.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.

Consequence: If the lock nut loosens, the tie rod may separate causing a loss of steering and increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the lock nut and, if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly, free of charge. The recall began on July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is HLC.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

105 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT73
ELECTRICAL SYSTEM26
EQUIPMENT ADAPTIVE/MOBILITY7
WHEELS6
TIRES4
ENGINE AND ENGINE COOLING3
POWER TRAIN3
STRUCTURE3

10230350

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

DP: Customer Support Program 19LE05 expired December 1, 2022.

10230351

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TI: 19LE05 Expired December 1, 2022

10230352

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

DP: Limited Service Campaign KLG expired December 01, 2022

10230353

Date: 2022-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TI: 19LE05 Expired December 1, 2022

10214355

Date: 2022-04-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

10209023

Date: 2022-02-24. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guideline

10207962

Date: 2022-01-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.

10207945

Date: 2022-01-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, TIRES, WHEELS.

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information o

10202453

Date: 2021-09-03. Type: Service Bulletin/Repair Instructions. Systems: FORWARD COLLISION AVOIDANCE.

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

10201403

Date: 2021-07-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ES35022

Same model, other years

All model years | All Lexus models

Other Lexus models, 2017

Sources

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