11029870
Date: 2026-02-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.
2021 Lexus IS problems
NHTSA lists 2 complaints for the 2021 Lexus IS, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as LEXUS IS.
At a glance
- Complaints
- 2
- With crash
- 1
- With fire
- 0
- With injury (complaints)
- 0
- Injuries
- 0
- Deaths
- 0
- Recalls
- 0
- Do not drive recalls
- 0
- Park outside recalls
- 0
- Recall potential units (maximum)
- Unavailable
- Investigations
- 0
- Open investigations
- 0
- Manufacturer communications
- 44
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
| System | Complaints | Share of this vehicle's complaints |
|---|---|---|
| UNKNOWN OR OTHER | 2 | 100.0% |
| System | Subsystem | Complaints |
|---|
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| mechanical failure | 1 | 50.0% | 0.69 |
| noise or comfort | 1 | 50.0% | 0.67 |
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| high | 1 | 50.0% | 1.00 |
| moderate | 1 | 50.0% | 0.97 |
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
0 recalls.
Investigations
0 investigations; 0 open.
Manufacturer communications
44 manufacturer communications.
| System | Count |
|---|---|
| STRUCTURE | 22 |
| UNKNOWN OR OTHER | 11 |
| ELECTRICAL SYSTEM | 8 |
| ENGINE | 2 |
| COMMUNICATION | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| EQUIPMENT | 1 |
| WHEELS | 1 |
11028717
Date: 2026-01-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2018 a 2025 model year Lexus vehicles equipped with the Enforma ? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
11027560
Date: 2025-12-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2005 a 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure
11022963
Date: 2025-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with oth
11020656
Date: 2025-06-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
11018326
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
11019329
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
11015489
Date: 2025-02-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2010 a 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgarda ?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgarda ?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especial
11016775
Date: 2025-02-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2010 a 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgarda ?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgarda ?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especial
11014203
Date: 2025-01-24. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some 2021 model year Lexus vehicles are equipped with an eOwnera s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the s
Notes on this record
- Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
- System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
- Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
- A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
Other names NHTSA uses
None listed.
Matched NHTSA models
| NHTSA model label | Complaints |
|---|---|
| IS | 2 |
Same model, other years
- 2000 IS: 0 complaints
- 2001 IS: 1 complaints
- 2002 IS: 12 complaints
- 2003 IS: 12 complaints
- 2004 IS: 10 complaints
- 2005 IS: 12 complaints
- 2006 IS: 143 complaints
- 2007 IS: 122 complaints
- 2008 IS: 102 complaints
- 2009 IS: 40 complaints
- 2010 IS: 40 complaints
- 2011 IS: 15 complaints
- 2012 IS: 18 complaints
- 2013 IS: 9 complaints
- 2014 IS: 12 complaints
- 2015 IS: 9 complaints
- 2016 IS: 2 complaints
- 2017 IS: 11 complaints
- 2018 IS: 3 complaints
- 2019 IS: 2 complaints
- 2020 IS: 6 complaints
- 2021 IS (current year): 2 complaints
- 2022 IS: 4 complaints
- 2023 IS: 5 complaints
- 2024 IS: 1 complaints
- 2025 IS: 1 complaints
- 2026 IS: 1 complaints
- 2027 IS: 0 complaints
Other Lexus models, 2021
Sources
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