No complaints are listed for the 2014 NEW Flyer Xcelsior. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as NEW FLYER XCELSIOR.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
1 recalls.
Date: 2025-08-22. Systems: STRUCTURE.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Remedy: New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Do not drive: No. Park outside: No.
Manufacturer communications
35 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 16 |
|---|
| SUSPENSION | 9 |
|---|
| ELECTRICAL SYSTEM | 5 |
|---|
| SERVICE BRAKES, HYDRAULIC | 4 |
|---|
| ENGINE | 3 |
|---|
| STEERING | 3 |
|---|
| ENGINE AND ENGINE COOLING | 2 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 2 |
|---|
11036148
Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
This bulletin introduces new improved banjo bolts for buses equipped with a Haldex tandem air dryers. The updated banjo bolts feature enhanced corrosion resistance and are designed to replace the current banjo bolts to help minimize corrosion-related issues that may affect air dryer performance and
11032698
Date: 2026-05-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Bulletin to follow when replacing LV batteries on buses equipped with certain Vanner battery equalizers.
10219149
Date: 2022-09-01. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
This Technical Service Information Bulletin (TSIB) - New Flyer has developed several maintenance updates for Xcelsior buses specifically equipped with the optional Powerex electric air compressors. This TSIB introduces field modifications in order to simplify maintenance operations and/or improve co
10194956
Date: 2021-05-10. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
This service manual bulletin is an update to the 6,000 mile Preventative Maintenance inspection and lubrication requirements for the front stabilizer bar on all Xcelsior model buses.
10191836
Date: 2021-04-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Technical Service Information Bulletin revising the lubrication schedule for the scroll bearing on specifically equipped vehicles with the Powerex direct drive electric air compressor.
10191832
Date: 2021-04-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This Service Manual Bulletin provides additional information regarding the 6,000 mile Preventative Maintenance requirements for the low voltage battery system.
10159335
Date: 2019-04-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC.
Service Manual Bulletin - revised troubleshooting charts for MGM E-Stroke brake monitoring system
10128679
Date: 2018-01-05. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This Parts Manual Bulletin provides new part number information for the moveable arm kit for the Kongsberg brake and accelerator assembly on specifically equipped vehicles.
10128680
Date: 2018-01-05. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This Service Manual Bulletin provides new OEM (Kongsberg) PM inspection requirements and new installation procedure for the adjustable floor pedal moveable arm on specifically equipped vehicles.
10117564
Date: 2017-08-11. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
This Service Bulletin Provides Preventative Maintenance Information on the Stabilizer Bar (if installed) Located on the Front Suspension