The Used Car Index

2024 Prevost H3-45 problems

NHTSA lists 1 complaints for the 2024 Prevost H3-45, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as PREVOST H3-45.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,653
Investigations
0
Open investigations
0
Manufacturer communications
9

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1100.0%
SEAT BELTS1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1100.0%0.59
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.96

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

7 recalls.

24V523000

Date: 2024-07-09. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requireme (excerpt)

Consequence: An unstable wheelchair increases the risk of injury to lift occupants. (excerpt)

Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26. (excerpt)

Do not drive: No. Park outside: No.

24V213000

Date: 2024-03-20. Systems: EQUIPMENT, FUEL SYSTEM, DIESEL.

Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2010 H3-45 VIP, 2024 H3-45 and X3-45 vehicles. The coolant heaters may generate excessive exhaust gas and overheat. (excerpt)

Consequence: Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers. (excerpt)

Remedy: Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to fuel ratio. All repairs will be performed free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Prev (excerpt)

Do not drive: No. Park outside: No.

24V179000

Date: 2024-03-06. Systems: ELECTRICAL SYSTEM.

Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and H3-45 VIP vehicles. The grommet that protects the battery cables passing through a metallic panel was improperly installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.

Consequence: An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Remedy: Prevost will inspect and reinstall the grommet, if necessary, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-12.

Do not drive: No. Park outside: No.

23V889000

Date: 2023-12-22. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

Do not drive: No. Park outside: No.

23V805000

Date: 2023-12-01. Systems: FORWARD COLLISION AVOIDANCE, STRUCTURE.

Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and 2022-2024 H3-45 VIP motorcoaches equipped with Prevost Driver Assist. The radar sensor may be obstructed by an incorrect front bumper trim panel, causing the driver assist system to not function properly.

Consequence: A driver assist system that does not function properly may engage the brakes unexpectedly or fail to engage the brakes as intended, increasing the risk of a crash.

Remedy: Prevost will inspect and replace the front bumper panel as necessary, free of charge. Owner notification letters were mailed January 23, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-43.

Do not drive: No. Park outside: No.

23V761000

Date: 2023-11-10. Systems: ELECTRICAL SYSTEM.

Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.

Consequence: A relay that overheats can increase the risk of a fire.

Remedy: Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall is SR23-42.

Do not drive: No. Park outside: No.

23V474000

Date: 2023-07-11. Systems: EXTERIOR LIGHTING.

Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2023-2024 H3-45 and 2022-2024 H3-45 VIP vehicles. The right front turn signal light may fail when the turn signal or hazard warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: An inoperative front turn signal may not notify other drivers of a turning vehicle, while inoperative hazard warning lights reduce the vehicle visibility to other drivers, both increasing the risk of a crash.

Remedy: Prevost will install enhanced headlight wiring that includes additional resistors, free of charge. Owner notification letters were mailed August 30, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-19.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

9 manufacturer communications.

Communications by system
SystemCount
EXTERIOR LIGHTING2
SUSPENSION2
UNKNOWN OR OTHER2
ENGINE1
ENGINE AND ENGINE COOLING1
STRUCTURE1
VISIBILITY1

11029487

Date: 2026-02-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

The gasket thickness was increased from 1.5 mm to 3 mm to prevent interference between the collar ends, which previously made it impossible to reach the specified tightening torque. Increasing the gasket thickness ensures sufficient clearance between the collar ends and thus guarantees optimal tight

11003159

Date: 2024-06-04. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.

10253984

Date: 2024-04-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

On the vehicles affected by this bulletin, replace parcel rack doors rubber bumper strip.

10252405

Date: 2024-03-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

On the vehicles affected by this bulletin, the DPF harness possibility needs to be replaced to avoid oxidation.

10248278

Date: 2023-12-21. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.

On the vehicles affected by this bulletin, parcel rack door decals need to be changed.

10248282

Date: 2023-12-21. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

On the vehicles affected by this bulletin, headlamps may have a premature deterioration of the aesthetics of the internal surface. This issue has no impact on the performance and quality of the headlamp. See procedures for replacement by improved headlamps. Revision A: Parts list change

10248275

Date: 2023-12-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

SWAY BAR COLLARS IMPROVEMENT

10248281

Date: 2023-12-12. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

On the vehicles affected by this bulletin, headlamps may have a premature deterioration of the aesthetics of the internal surface. This issue has no impact on the performance and quality of the headlamp. See procedures for replacement by improved headlamps.

10248284

Date: 2023-12-04. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

On the vehicles affected by this bulletin, the wiper motor harness needs a modification to avoid connector terminals corrosion.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
H3-451

Same model, other years

All model years | All Prevost models

Other Prevost models, 2024

Sources

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