The Used Car Index

2020 Ram 1500 problems

NHTSA lists 634 complaints for the 2020 Ram 1500, 24 of them mention a crash and 6 mention a fire. 12 complaints mention an injury, with 15 injuries and 1 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as RAM 1500.

At a glance

Complaints
634
With crash
24
With fire
6
With injury (complaints)
12
Injuries
15
Deaths
1
Recalls
14
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,271,294
Investigations
1
Open investigations
1
Manufacturer communications
1,226

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM16225.6%
ENGINE15524.4%
UNKNOWN OR OTHER11117.5%
STEERING639.9%
POWER TRAIN629.8%
VISIBILITY/WIPER528.2%
FUEL/PROPULSION SYSTEM467.3%
STRUCTURE436.8%
SERVICE BRAKES406.3%
FUEL SYSTEM, GASOLINE274.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY34
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING10
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM7
FORWARD COLLISION AVOIDANCEWARNINGS7
LANE DEPARTUREBLIND SPOT DETECTION7
STRUCTUREINTERIOR PANELS4
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING3
LATCHES/LOCKS/LINKAGESTAILGATE3
POWER TRAINAUTOMATIC TRANSMISSION3
BACK OVER PREVENTIONWARNINGS2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure17427.4%0.82
electrical electronic14823.3%0.81
loss of control12920.3%0.81
structural or corrosion568.8%0.73
fluid or fuel leak335.2%0.73
visibility or lighting253.9%0.78
unclear233.6%0.93
restraint or airbag203.2%0.94
noise or comfort152.4%0.74
fire or overheating111.7%0.86
Severities
LabelCountShare of taggedMean confidence
moderate40964.5%0.85
low17127.0%0.74
high457.1%0.83
none50.8%0.76
critical40.6%0.71

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 634 tagged complaints of 634 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

14 recalls. Showing the latest 10 of 14.

26V495000

Date: 2026-07-30. Systems: SEAT BELTS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.

Do not drive: No. Park outside: No.

25V298000

Date: 2025-05-08. Systems: AIR BAGS, ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy: Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.

Do not drive: No. Park outside: No.

24V754000

Date: 2024-10-10. Systems: VISIBILITY.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

Remedy: Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.

Do not drive: No. Park outside: No.

22V904000

Date: 2022-12-08. Systems: STRUCTURE.

Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Consequence: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Do not drive: No. Park outside: No.

22V767000

Date: 2022-10-13. Systems: ENGINE, FUEL SYSTEM, GASOLINE.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Consequence: An engine stall can increase the risk of a crash.

Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

Do not drive: No. Park outside: No.

22V638000

Date: 2022-08-25. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

Do not drive: No. Park outside: No.

21V632000

Date: 2021-08-12. Systems: AIR BAGS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.

Do not drive: No. Park outside: No.

20V622000

Date: 2020-10-08. Systems: VISIBILITY.

Defect: Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: Missing driver side mirror glass reduces visibility and increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.

Do not drive: No. Park outside: No.

20V580000

Date: 2020-09-24. Systems: SEAT BELTS.

Defect: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

Do not drive: No. Park outside: No.

20V191000

Date: 2020-09-10. Systems: BACK OVER PREVENTION.

Defect: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle (excerpt)

Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash. (excerpt)

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA23001

Opened: 2023-03-17. Closed: Not listed.

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle

Systems: FUEL SYSTEM, DIESEL.

Linked campaign numbers: 24V957.

Manufacturer communications

1,226 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT294
ELECTRICAL SYSTEM293
STRUCTURE151
ENGINE AND ENGINE COOLING117
VISIBILITY92
POWER TRAIN86
BACK OVER PREVENTION74
ENGINE56

11037347

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05

11036361

Date: 2026-08-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

MOTOR - WINDOW REGULATOR

11036362

Date: 2026-08-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

MOTOR - WINDOW REGULATOR

11035198

Date: 2026-07-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Cluster Message a To Operate Tailgate Shift to Parka Vehicle is In Park

11035064

Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or

11035074

Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

CORE a HEATER

11035075

Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

CORE a HEATER

11034909

Date: 2026-06-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

SWITCH a HEADLAMP

11034910

Date: 2026-06-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

SWITCH a HEADLAMP

11034385

Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Backup Camera Poor Image Quality Inspection

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
1500634

Same model, other years

All model years | All Ram models

Other Ram models, 2020

Sources

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