The Used Car Index

2014 Ram 2500 problems

NHTSA lists 341 complaints for the 2014 Ram 2500, 13 of them mention a crash and 4 mention a fire. 4 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as RAM 2500.

At a glance

Complaints
341
With crash
13
With fire
4
With injury (complaints)
4
Injuries
4
Deaths
0
Recalls
14
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
4,815,661
Investigations
4
Open investigations
1
Manufacturer communications
516

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STEERING8625.2%
POWER TRAIN6218.2%
ENGINE6117.9%
ELECTRICAL SYSTEM4212.3%
SUSPENSION3710.9%
VEHICLE SPEED CONTROL329.4%
UNKNOWN OR OTHER267.6%
FUEL/PROPULSION SYSTEM257.3%
SERVICE BRAKES216.2%
AIR BAGS175.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY11
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS5
POWER TRAINAUTOMATIC TRANSMISSION3
STRUCTUREFRAME AND MEMBERS2
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1
EXTERIOR LIGHTINGBRAKE LIGHTS1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
POWER TRAINDRIVELINE1
SERVICE BRAKES, HYDRAULICPEDALS AND LINKAGES1
STEERINGLINKAGES1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure9026.4%0.82
loss of control7321.4%0.72
electrical electronic6819.9%0.81
unclear5014.7%0.81
noise or comfort195.6%0.84
restraint or airbag133.8%0.93
structural or corrosion102.9%0.76
fluid or fuel leak82.3%0.79
fire or overheating61.8%0.87
visibility or lighting41.2%0.92
Severities
LabelCountShare of taggedMean confidence
moderate20158.9%0.81
low11533.7%0.71
high257.3%0.91

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 341 tagged complaints of 341 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

14 recalls. Showing the latest 10 of 14.

19V347000

Date: 2019-05-09. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 (excerpt)

Consequence: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are curren (excerpt)

Do not drive: No. Park outside: No.

19V021000

Date: 2019-01-25. Systems: STEERING.

Defect: Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Consequence: A drag link separation can cause a loss of steering control, increasing the risk of crash.

Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Do not drive: No. Park outside: No.

18V332000

Date: 2018-05-17. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.

Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jee (excerpt)

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d (excerpt)

Do not drive: No. Park outside: No.

17V824000

Date: 2017-12-21. Systems: EQUIPMENT.

Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive fo (excerpt)

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire. (excerpt)

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i (excerpt)

Do not drive: No. Park outside: No.

17V821000

Date: 2017-12-20. Systems: POWER TRAIN.

Defect: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the (excerpt)

Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79. (excerpt)

Do not drive: No. Park outside: No.

17V562000

Date: 2017-09-12. Systems: ENGINE AND ENGINE COOLING.

Defect: Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Consequence: The leaking water pump can increase the risk of an engine compartment fire.

Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Do not drive: No. Park outside: No.

17V499000

Date: 2017-08-10. Systems: WHEELS.

Defect: Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Consequence: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

Remedy: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

Do not drive: No. Park outside: No.

17V302000

Date: 2017-05-09. Systems: AIR BAGS.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disa (excerpt)

Consequence: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems. (excerpt)

Remedy: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25. (excerpt)

Do not drive: No. Park outside: No.

15V541000

Date: 2015-08-26. Systems: STEERING.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.

Consequence: If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.

Do not drive: No. Park outside: No.

15V461000

Date: 2015-07-23. Systems: EQUIPMENT.

Defect: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain netw (excerpt)

Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash. (excerpt)

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, (excerpt)

Do not drive: No. Park outside: No.

Investigations

4 investigations; 1 open.

RQ25003

Opened: 2025-07-03. Closed: Not listed.

Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift

Systems: POWER TRAIN.

Linked campaign numbers: None listed.

EA19004

Opened: 2019-12-01. Closed: 2025-11-20.

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). A The drag link failures were found to be due to a safety defect with the steering linkage where the drag link adjustable connector (used to adju

Systems: STEERING.

Linked campaign numbers: None listed.

PE18016

Opened: 2018-12-17. Closed: 2019-12-12.

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering linkage that connects between the right front steering knuckle and the pitman arm on the steering b

Systems: STEERING.

Linked campaign numbers: 19V021000.

RQ15004

Opened: 2015-07-24. Closed: 2016-01-05.

Software security vulnerability

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to in

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 15V508000.

Manufacturer communications

516 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM157
EQUIPMENT142
ENGINE AND ENGINE COOLING72
POWER TRAIN56
STRUCTURE37
ENGINE29
VISIBILITY28
BACK OVER PREVENTION27

11037599

Date: 2026-09-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

AIR CLEANER - NONE Instruction to Dealers while ordering the PN# 68137142AD. 1. If the Air Cleaner Assembly is functional and only the MAF Sensor has failed, the dealer should order and replace only the MAF Sensor(68002441AC). 2. If the Air Cleaner Assembly has failed and the MAF Sensor remains func

11034393

Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning

11034337

Date: 2026-06-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

BEARING - CRANKSHAFT THRUST and KIT

11034373

Date: 2026-06-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

BEARING - CRANKSHAFT THRUST and KIT

11033975

Date: 2026-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033897

Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033308

Date: 2026-05-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11032344

Date: 2026-04-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.

11031241

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11030026

Date: 2026-03-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

SPEAKER - NONE

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
2500341

Same model, other years

All model years | All Ram models

Other Ram models, 2014

Sources

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