NHTSA lists 108 complaints for the 2021 Ram 2500, 6 of them mention a crash and 8 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as RAM 2500.
Recalls
See new recalls and investigations this week.
8 recalls.
Date: 2025-11-06. Systems: AIR BAGS, STEERING.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Do not drive: No. Park outside: No.
Date: 2023-02-09. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off. (excerpt)
Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury. (excerpt)
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 20 (excerpt)
Do not drive: No. Park outside: Yes.
Date: 2022-12-08. Systems: STRUCTURE.
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Consequence: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Do not drive: No. Park outside: No.
Date: 2022-11-10. Systems: POWER TRAIN.
Defect: FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Consequence: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
Do not drive: No. Park outside: No.
Date: 2022-03-10. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC.
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor (excerpt)
Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash. (excerpt)
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20. (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-11-24. Systems: AIR BAGS.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Consequence: An air bag that deploys improperly can increase the risk of injury in a crash.
Remedy: Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.
Do not drive: No. Park outside: No.
Date: 2021-10-14. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off. (excerpt)
Consequence: A vehicle fire increases the risk of injury. (excerpt)
Remedy: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters (excerpt)
Do not drive: No. Park outside: Yes.
Date: 2021-03-11. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire. (excerpt)
Consequence: A vehicle fire increases the risk of injury. (excerpt)
Remedy: Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notifica (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
556 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 149 |
|---|
| EQUIPMENT | 110 |
|---|
| ENGINE AND ENGINE COOLING | 46 |
|---|
| STRUCTURE | 43 |
|---|
| BACK OVER PREVENTION | 38 |
|---|
| VISIBILITY | 38 |
|---|
| FUEL SYSTEM, GASOLINE | 34 |
|---|
| POWER TRAIN | 30 |
|---|
11037344
Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
11036753
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
RADIATOR - ENGINE COOLING
11036754
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
RADIATOR - ENGINE COOLING
11035980
Date: 2026-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
SENSOR - TURBOCHARGER SPEED
11035981
Date: 2026-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
SENSOR - TURBOCHARGER SPEED
11035074
Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
CORE a HEATER
11035075
Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
CORE a HEATER
11034909
Date: 2026-06-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
SWITCH a HEADLAMP
11034910
Date: 2026-06-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
SWITCH a HEADLAMP
11034385
Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Backup Camera Poor Image Quality Inspection