NHTSA lists 62 complaints for the 2025 Ram 2500, 0 of them mention a crash and 2 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as RAM 2500.
Recalls
See new recalls and investigations this week.
6 recalls.
Date: 2026-05-07. Systems: POWER TRAIN.
Defect: Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Consequence: Loss of vehicle control increases the risk of a crash.
Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Do not drive: No. Park outside: No.
Date: 2026-04-09. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequen (excerpt)
Consequence: An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash. (excerpt)
Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026. (excerpt)
Do not drive: No. Park outside: No.
Date: 2026-02-02. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.
Defect: Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
Consequence: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
Remedy: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.
Do not drive: No. Park outside: No.
Date: 2025-12-18. Systems: AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC).
Defect: Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with t (excerpt)
Consequence: Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash. (excerpt)
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025. (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-12-01. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Sys (excerpt)
Consequence: An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash. (excerpt)
Remedy: Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov be (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-05-08. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
Defect: Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence: An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
Remedy: Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
Do not drive: No. Park outside: No.
Manufacturer communications
315 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 143 |
|---|
| STRUCTURE | 36 |
|---|
| ENGINE | 30 |
|---|
| UNKNOWN OR OTHER | 28 |
|---|
| POWER TRAIN | 17 |
|---|
| SERVICE BRAKES | 9 |
|---|
| FUEL/PROPULSION SYSTEM | 7 |
|---|
| SEATS | 5 |
|---|
11037595
Date: 2026-09-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
TRANSMISSION KIT - WITH TORQUE CONVERTER
11037580
Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
Exhaust Gas Temperature (EGT) Sensor Water Intrusion a s VIN MUST be listed in VIP or your RSU VIN list. NOTE: This bulletin applies to a The Vehicle MUST be built on or before February 16, 2026 (MDH North America, Enlarged 0216XX). Europe, Middle East & a The vehicle MUST be equipped with a 6.
11037333
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Flash: Vehicle System Interface Module (VSIM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): a B2204-87 - Ecu Configuration Mismatch-Missing Message. Customers may comment on the
11037339
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
Exhaust Gas Temperature (EGT) Sensor Water Intrusion CUSTOMER Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): a P2482-00 - Exhaust Gas Temperature Sensor Circuit High - Bank 1 Sensor 5. C
11037344
Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
11037267
Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative.
11037262
Date: 2026-09-01. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, ELECTRICAL SYSTEM.
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
11036758
Date: 2026-08-31. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
MODULE - A/C AND HEATER
11036753
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
RADIATOR - ENGINE COOLING
11036754
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
RADIATOR - ENGINE COOLING