No complaints are listed for the 2011 Thomas Built Buses SAF-T-Liner C2. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER C2.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
22 recalls. Showing the latest 10 of 22.
Date: 2019-06-11. Systems: SERVICE BRAKES, AIR.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner C2, 2016-2019 HDX, and 2017-2019 EFX school buses equipped with Bendix Air Disc Brakes. The driver side rear brakes may drag.
Consequence: The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be evacuated, which can increase the risk of injury.
Remedy: DTNA will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. The recall began August 9, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-818.
Do not drive: No. Park outside: No.
Date: 2018-01-30. Systems: EQUIPMENT.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Add (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-07-17. Systems: EQUIPMENT.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.
Consequence: In the event of a crash, an unsecured wheelchair may increase the risk of injury.
Remedy: DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim letter was mailed on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.
Do not drive: No. Park outside: No.
Date: 2017-07-17. Systems: EQUIPMENT.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 school buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.
Consequence: In the event of a crash, an unsecured wheelchair may increase the risk of injury.
Remedy: DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim notice was sent to owners on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.
Do not drive: No. Park outside: No.
Date: 2015-09-04. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link (excerpt)
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator. (excerpt)
Remedy: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-07-07. Systems: STRUCTURE.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2013 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 school buses manufactured from February 5, 2001, th (excerpt)
Consequence: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants. (excerpt)
Remedy: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. Daimler issued an interim notification to owners on August 25, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-07-06. Systems: STRUCTURE.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2004 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 non-school buses. In the affected vehicles, the st (excerpt)
Consequence: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants. (excerpt)
Remedy: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was mailed to owners on August 28, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685. (excerpt)
Do not drive: No. Park outside: No.
Date: 2012-12-11. Systems: ENGINE AND ENGINE COOLING.
Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2011 through 2013 Thomas Built non-school buses manufactured from March 2010 through July 2012, equipped with Cummins ISB6.7 diesel engines manufactured from February 16, 2010, through May 4, 2012, containing a fan pulley, part number 3914462. The subject fan pulley is part of the accessory drive system on the front of the engine (excerpt)
Consequence: If this occurs, the fan belt may lose engagement of the water pump, allowing the cooling system to overheat. This may result in exceeding temperature limits, potentially disabling the school bus. If the school bus is occupied when it becomes disabled, the occupants would need to exit the vehicle and be transferred to another vehicle, putting them at risk of injury. (excerpt)
Remedy: Cummins will notify owners of the recall. Repairs will be performed by Cummins authorized service facilities. A new fan drive pulley will be installed free of charge. The safety recall began on January 4, 2013. Owners may contact Cummins at 1-812-377-5000 or DTNA at 1-800-547-0712. (excerpt)
Do not drive: No. Park outside: No.
Date: 2012-06-28. Systems: STRUCTURE.
Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 THOMAS BUILT SAF-T-LINER EF, SAF-T-LINER HDX, SAF-T-LINER C2, AND MINOTOUR NON SCHOOL BUSES MANUFACTURED FROM APRIL 5, 2011, THROUGH APRIL 23, 2012, EQUIPPED WITH SPECIALTY MANUFACTURING INC. (SMI) PROLO ROOF HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP S (excerpt)
Consequence: IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS. (excerpt)
Remedy: THOMAS BUILT BUSES WILL NOTIFY OWNERS. SMI WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT THOMAS BUILT BUSES AT 1-336-889-4871 OR SMI AT 1-800-951-7867. (excerpt)
Do not drive: No. Park outside: No.
Date: 2012-05-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 SAF-T-LINER EF, MINOTOUR, SAF-T-LINER C2, SAF-T-LINER HDX TRANSIT BUSES EQUIPPED WITH BRAUN CENTURY-2 AND VISTA-2 WHEELCHAIR LIFTS. OVER TIME, AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
Consequence: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIRA S OCCUPANT COULD FALL AND SUSTAIN INJURY.
Remedy: DTNA WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 28, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Investigations
4 investigations; 0 open.
PE19007
Opened: 2019-06-18. Closed: 2023-10-17.
Rear Leaf Spring Fractures
On June 18, 2019, the Office of Defects Investigation (ODI) opened PE19-007 to investigate instances of leaf-style suspension springs fracturing in various model 2008-2018 Thomas Built Buses (TBB) school buses, which could lead to a road hazard if a piece of the leaf spring detaches from the vehicle while driving. This investigation was prompted by ODIa s review of field reports in Daimler Truck
Systems: SUSPENSION.
Linked campaign numbers: None listed.
PE10007
Opened: 2010-02-03. Closed: 2010-05-23.
Stop Lamps Intermittent
This investigation was opened after ODI was contacted by a fleet alleging that in certain situations, such as a light brake peal application during a low speed operation, the brake lamps fail to illuminate on the rear of the bus.ODI confirmed the problem with two fleets.On April 29, 2010, Daimler filed a defect report concerning this issue. The stop lamps may be intermittent during light brake app
Systems: EXTERIOR LIGHTING.
Linked campaign numbers: 10V177000, 10V178000, 11V217000, 11V248000, 11V263000, 11V327000.
PE10003
Opened: 2010-01-20. Closed: 2010-04-05.
Inoperative 8-Way Warning Lamps
This investigation was opened after ODI received a complaint from a school bus fleet stating they had experienced warning lamps failing upon opening the front entrance door. After completing their evaluation, Daimler Trucks North America, the parent company of Freightliner and Thomas Built Buses, decided to conduct a safety recall to replace the reed switch on the front entrance door with a more r
Systems: EQUIPMENT, EXTERIOR LIGHTING.
Linked campaign numbers: 10V100000.
PE09050
Opened: 2009-10-07. Closed: 2010-01-07.
REAR SPRING TRAILING ARM BOLT LOOSE
THIS INVESTIGATION WAS OPENED AFTER ODI WAS INFORMED BY TWO SCHOOL BUS FLEETS THAT THEY HAD FOUND LOOSE BOLTS ON THE REAR SUSPENSION TRAILING ARMS OF THE AIR RIDE SUSPENSION ON SEVERAL OF THEIR BUSES. ODI VISITED THE LOCAL DEALER AND CONFIRMED THE LOOSE BOLTS.IF THESE BOLTS FAIL AND SEPARATE, THE REAR SUSPENSION CAN SHIFT, ALLOWING THE REAR END HOUSING TO MOVE FORWARD OR BACKWARD.THIS COULD HAVE A
Systems: SUSPENSION.
Linked campaign numbers: 09V458000.
Manufacturer communications
201 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 100 |
|---|
| ELECTRICAL SYSTEM | 21 |
|---|
| ENGINE AND ENGINE COOLING | 19 |
|---|
| STRUCTURE | 14 |
|---|
| ENGINE | 10 |
|---|
| FUEL SYSTEM, OTHER | 10 |
|---|
| FUEL SYSTEM, GASOLINE | 8 |
|---|
| POWER TRAIN | 8 |
|---|
10190551
Date: 2021-04-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
10184787
Date: 2020-12-23. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Thomas Built Buses Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and
10184029
Date: 2020-12-08. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, STEERING.
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include
10183988
Date: 2020-12-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, POWER TRAIN, STEERING.
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, ste
10193744
Date: 2020-11-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, STRUCTURE.
Thomas Built Buses Product Awareness Bulletin on RH 3 POS Switch for Electric Operated Entrance Door
10181760
Date: 2020-10-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Thomas Built Bus Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeterA A A A? is the only Daimler-approved tool for troubleshooting vehicle powernet issues.
10193743
Date: 2020-10-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Thomas Built Buses Product Awareness Bulletin on Lettering Changes - Notification
10193742
Date: 2020-10-13. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
Thomas Built Buses Product Awareness Bulletin on Axial Mounted Air Disc Brake Caliper for Saf-T-Liner C2
10180350
Date: 2020-09-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STEERING.
Tech Talk discussion about power steering fluid.
10193741
Date: 2020-09-15. Type: Service Bulletin/Repair Instructions. Systems: TIRES.
Thomas Built Buses Product Awareness Bulletin on Hankook DH37 Drive Tire/ Spare Tire