NHTSA lists 1 complaints for the 2020 Thomas Built Buses SAF-T-Liner C2, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER C2.
Recalls
See new recalls and investigations this week.
16 recalls. Showing the latest 10 of 16.
Date: 2024-07-24. Systems: EQUIPMENT.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (excerpt)
Consequence: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury. (excerpt)
Remedy: Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-10-03. Systems: STRUCTURE.
Defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Consequence: An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Do not drive: No. Park outside: No.
Date: 2023-10-03. Systems: STRUCTURE.
Defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Consequence: An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Do not drive: No. Park outside: No.
Date: 2022-06-20. Systems: ENGINE AND ENGINE COOLING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
Consequence: Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.
Do not drive: No. Park outside: No.
Date: 2021-02-25. Systems: ENGINE, ENGINE AND ENGINE COOLING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Thomas Built Buses Saf-T-Liner C2 school buses equipped with Cummins B6.7N engines. The engine control module software may be calibrated incorrectly, causing the engine to not limit engine speed or torque as intended for certain safety-related functions such as vehicle braking, traction and stability control, speed control, o (excerpt)
Consequence: If safety-related functions such as vehicle braking, stability, speed, and collision avoidance do not function properly, it can increase the risk of a crash. (excerpt)
Remedy: DTNA will work with the engine manufacturer Cummins Inc. to notify owners, and Cummins dealers will recalibrate the engine control module, free of charge. Owner notifications were mailed on March 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA number for this recall is FL-879. (excerpt)
Do not drive: No. Park outside: No.
Date: 2020-03-03. Systems: SERVICE BRAKES, AIR.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Saf-T-Liner HDX, EFX, and C2 school buses equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 2, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.
Do not drive: No. Park outside: No.
Date: 2020-02-26. Systems: EXTERIOR LIGHTING, OTHER.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Thomas Built Buses Saf-T-Liner C2 school buses configured with a specific Switch Hub Module (part numbers 204803 and 216434) combined with a 500k Bulk Head Module and a certain 3-position momentary switch warning light package. The Switch Hub Module (SHM) that controls the exterior warning lights and stop sign may fail, result (excerpt)
Consequence: If the exterior warning lights and stop sign indicator stop working, other drivers may inadvertently proceed driving before the school bus loading/unloading of students is complete, increasing the risk of an injury. (excerpt)
Remedy: DTNA will notify owners, and dealers will update the SHM, free of charge. The recall began April 15, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-844. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-12-06. Systems: ENGINE AND ENGINE COOLING.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Thomas Built Saf-T-Liner C2 school buses equipped with Detroit Diesel DD5 engines. The fan hub bolts may have been may have been insufficiently tightened.
Consequence: The loose bolts can cause the fan to damage surrounding components and/or detach from the engine, disabling the bus and resulting in an evacuation in an uncontrolled traffic situation, thereby increasing the risk of an injury.
Remedy: DTNA will notify owners, and dealers will inspect and repair the fan hub bolts, as necessary, free of charge. The recall began January 16, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-841.
Do not drive: No. Park outside: No.
Date: 2019-10-04. Systems: SEATS.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these v (excerpt)
Consequence: The lack of impact absorption increases the risk of injury in the event of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-09-27. Systems: POWER TRAIN.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Saf-T-Liner C2 school buses equipped with Detroit DD5 engines and Allison transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.
Consequence: The loose bolts may lead a disabled school bus and result in a school bus evacuation procedure in an uncontrolled traffic situation, increasing the risk of an injury.
Remedy: DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. The recall began November 19, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-828.
Do not drive: No. Park outside: No.
Manufacturer communications
162 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 68 |
|---|
| ENGINE AND ENGINE COOLING | 43 |
|---|
| ELECTRICAL SYSTEM | 30 |
|---|
| ENGINE | 17 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 11 |
|---|
| POWER TRAIN | 8 |
|---|
| STEERING | 7 |
|---|
| LATCHES/LOCKS/LINKAGES | 5 |
|---|
11033083
Date: 2026-05-01. Type: Other. Systems: VISIBILITY/WIPER.
Service Solution for A22-82459-000 Wiper Motor Wiring Connector Pinned Wrong (305)
11027493
Date: 2025-12-11. Type: Other. Systems: ENGINE.
Fleet Communications for Heater Core Plugging
11025887
Date: 2025-11-25. Type: Emissions. Systems: ENGINE.
Revised Emission Recall for FCCC Clean Idle Label
11025890
Date: 2025-11-25. Type: Emissions. Systems: ENGINE.
Revised Emission Recall for FCCC Clean Idle Label
11024971
Date: 2025-10-02. Type: Other. Systems: EXTERIOR LIGHTING.
Producat Awareness Bulletin for Saf-T-Liner C2 Headlamp Updates
11023660
Date: 2025-09-02. Type: Other. Systems: FUEL/PROPULSION SYSTEM.
My Communications for UFI 0-Ring Announcement
11020273
Date: 2025-06-11. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Parts Bulletin for Tie Rod Assembly Part Breakdown
11017538
Date: 2025-04-10. Type: Other. Systems: ENGINE.
Service Solution for DEF Header Service Replacement Additional Parts (293)
11017540
Date: 2025-04-03. Type: Other. Systems: VISIBILITY/WIPER.
Service Solution for Windshield Stress Crack Info only
11014791
Date: 2025-02-05. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for C2 Low tone in the ICU