No complaints are listed for the 2021 Thomas Built Buses SAF-T-Liner C2. NHTSA's API and bulk file list none in this build.
Data build 2026-10-10.
NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER C2.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
15 recalls. Showing the latest 10 of 15.
Date: 2024-07-24. Systems: EQUIPMENT.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (excerpt)
Consequence: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury. (excerpt)
Remedy: Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-10-03. Systems: STRUCTURE.
Defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Consequence: An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Do not drive: No. Park outside: No.
Date: 2023-10-03. Systems: STRUCTURE.
Defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Consequence: An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Do not drive: No. Park outside: No.
Date: 2023-09-13. Systems: ELECTRICAL SYSTEM.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting.
Consequence: A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.
Remedy: Dealers will remove the automatic low voltage disconnect switch, free of charge. Owner notification letters were mailed October 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL968.
Do not drive: No. Park outside: No.
Date: 2023-05-09. Systems: STRUCTURE.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses.A A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body (excerpt)
Consequence: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury. (excerpt)
Remedy: Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973. (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-06-20. Systems: ENGINE AND ENGINE COOLING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
Consequence: Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.
Do not drive: No. Park outside: No.
Date: 2021-07-20. Systems: PARKING BRAKE.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built C2 Saf-T-Liner school buses. The parking brake activation switch may fail to set the parking brake.
Consequence: Unintended movement of the vehicle increases the risk of a crash.
Remedy: DTNA will update the Dash Electronic Control Unit (DECU ) software, free of charge. Owner notification letters were mailed on September 14, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-896.
Do not drive: No. Park outside: No.
Date: 2021-05-19. Systems: STEERING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Saf-T-Liner HDX School Buses and Saf-T-Liner C2 School Buses. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Consequence: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Do not drive: No. Park outside: No.
Date: 2021-04-12. Systems: STEERING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, and Saf-T-Liner HDX school buses. The steering arm and tie rod bolts may have a defective seam that can fracture.
Consequence: A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Do not drive: No. Park outside: No.
Date: 2021-03-24. Systems: TIRES.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Thomas Built C2 Saf-T-Liner School Buses. The tire valve stem extension may be damaged by contact with disc brake caliper.
Consequence: A damaged tire valve stem may cause a loss of tire pressure, increasing the risk of a crash. A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will replace the valve stems, free of charge. This recall is expected to begin on May 22, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-882.
Do not drive: No. Park outside: No.
Manufacturer communications
123 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 42 |
|---|
| ENGINE AND ENGINE COOLING | 33 |
|---|
| ELECTRICAL SYSTEM | 22 |
|---|
| ENGINE | 14 |
|---|
| POWER TRAIN | 8 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 7 |
|---|
| STEERING | 5 |
|---|
| LATCHES/LOCKS/LINKAGES | 4 |
|---|
11033083
Date: 2026-05-01. Type: Other. Systems: VISIBILITY/WIPER.
Service Solution for A22-82459-000 Wiper Motor Wiring Connector Pinned Wrong (305)
11027493
Date: 2025-12-11. Type: Other. Systems: ENGINE.
Fleet Communications for Heater Core Plugging
11025887
Date: 2025-11-25. Type: Emissions. Systems: ENGINE.
Revised Emission Recall for FCCC Clean Idle Label
11025890
Date: 2025-11-25. Type: Emissions. Systems: ENGINE.
Revised Emission Recall for FCCC Clean Idle Label
11024971
Date: 2025-10-02. Type: Other. Systems: EXTERIOR LIGHTING.
Producat Awareness Bulletin for Saf-T-Liner C2 Headlamp Updates
11023660
Date: 2025-09-02. Type: Other. Systems: FUEL/PROPULSION SYSTEM.
My Communications for UFI 0-Ring Announcement
11020273
Date: 2025-06-11. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Parts Bulletin for Tie Rod Assembly Part Breakdown
11017538
Date: 2025-04-10. Type: Other. Systems: ENGINE.
Service Solution for DEF Header Service Replacement Additional Parts (293)
11017540
Date: 2025-04-03. Type: Other. Systems: VISIBILITY/WIPER.
Service Solution for Windshield Stress Crack Info only
11014791
Date: 2025-02-05. Type: Other. Systems: ELECTRICAL SYSTEM.
Service Solution for C2 Low tone in the ICU