NHTSA lists 596 complaints for the 2013 Volkswagen Jetta, 15 of them mention a crash and 3 mention a fire. 8 complaints mention an injury, with 10 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as VOLKSWAGEN JETTA.
Recalls
See new recalls and investigations this week.
6 recalls.
Date: 2019-12-06. Systems: POWER TRAIN.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.
Consequence: A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.
Do not drive: No. Park outside: No.
Date: 2019-09-25. Systems: UNKNOWN OR OTHER.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an (excerpt)
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury. (excerpt)
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-08-22. Systems: ELECTRICAL SYSTEM, STEERING.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignitio (excerpt)
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash. (excerpt)
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-08-04. Systems: AIR BAGS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contam (excerpt)
Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury. (excerpt)
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-10-20. Systems: SUSPENSION.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impac (excerpt)
Consequence: The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash. (excerpt)
Remedy: Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. (excerpt)
Do not drive: No. Park outside: No.
Date: 2013-11-14. Systems: POWER TRAIN.
Defect: Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.
Consequence: This sudden loss of power while driving increases the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.
Do not drive: No. Park outside: No.
Investigations
4 investigations; 1 open.
DP22005
Opened: 2023-01-27. Closed: 2023-08-07.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: 22V063000.
EA18003
Opened: 2018-04-18. Closed: Not listed.
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan,
Systems: AIR BAGS.
Linked campaign numbers: None listed.
RQ17009
Opened: 2017-11-13. Closed: 2018-05-04.
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan,
Systems: AIR BAGS.
Linked campaign numbers: None listed.
PE15010
Opened: 2015-03-24. Closed: 2015-09-28.
Air Bag Clockspring Failure
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electric
Systems: AIR BAGS, ELECTRICAL SYSTEM.
Linked campaign numbers: 15V483000.
Manufacturer communications
1,740 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 634 |
|---|
| ELECTRICAL SYSTEM | 420 |
|---|
| ENGINE AND ENGINE COOLING | 314 |
|---|
| ENGINE | 177 |
|---|
| POWER TRAIN | 146 |
|---|
| FUEL SYSTEM, GASOLINE | 77 |
|---|
| UNKNOWN OR OTHER | 77 |
|---|
| STRUCTURE | 68 |
|---|
11038146
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Suggested fuel additive
11038143
Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
11036868
Date: 2026-08-06. Type: Other. Systems: UNKNOWN OR OTHER.
Permission to change Daily Order upgraded to RED Order
11036870
Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Differences between a leak and seepage
11035772
Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.
11035762
Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Oil Consumption Measurement and Electronic Oil Consumption Measurement
11034613
Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Lubricating engine components before reassembly.
11034614
Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Instruction, how to lubicate engine before initial start.
11034621
Date: 2026-06-11. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
Inquiries
11034617
Date: 2026-06-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Volkswagen Engine Oil Standards