The Used Car Index

2019 Volkswagen Jetta problems

NHTSA lists 549 complaints for the 2019 Volkswagen Jetta, 19 of them mention a crash and 3 mention a fire. 23 complaints mention an injury, with 36 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as VOLKSWAGEN JETTA.

At a glance

Complaints
549
With crash
19
With fire
3
With injury (complaints)
23
Injuries
36
Deaths
0
Recalls
11
Do not drive recalls
1
Park outside recalls
0
Recall potential units (maximum)
296,044
Investigations
2
Open investigations
0
Manufacturer communications
758

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN16229.5%
ELECTRICAL SYSTEM15428.1%
ENGINE14726.8%
UNKNOWN OR OTHER9517.3%
SERVICE BRAKES295.3%
EXTERIOR LIGHTING264.7%
FUEL/PROPULSION SYSTEM254.6%
STRUCTURE234.2%
VISIBILITY/WIPER183.3%
AIR BAGS162.9%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY23
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING6
LANE DEPARTUREBLIND SPOT DETECTION6
FORWARD COLLISION AVOIDANCEWARNINGS5
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL2
ENGINE AND ENGINE COOLINGENGINE2
LANE DEPARTUREASSIST2
VISIBILITYDEFROSTER/DEFOGGER/HVAC SYSTEM2
VISIBILITYSUN/MOON ROOF ASSEMBLY2
ELECTRICAL SYSTEM12V/24V/48V BATTERY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic15027.3%0.85
mechanical failure11621.1%0.79
loss of control10519.1%0.83
noise or comfort9316.9%0.80
fluid or fuel leak234.2%0.75
restraint or airbag173.1%0.91
unclear142.6%0.81
visibility or lighting122.2%0.82
structural or corrosion101.8%0.72
fire or overheating91.6%0.86
Severities
LabelCountShare of taggedMean confidence
moderate32759.6%0.82
low17832.4%0.74
high336.0%0.92
none71.3%0.72
critical40.7%0.60

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 549 tagged complaints of 549 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

11 recalls. Showing the latest 10 of 11.

24V110000

Date: 2024-02-14. Systems: FUEL SYSTEM, GASOLINE.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the ev (excerpt)

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. (excerpt)

Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previ (excerpt)

Do not drive: No. Park outside: No.

23V619000

Date: 2023-09-06. Systems: ELECTRICAL SYSTEM.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

Consequence: Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.

Remedy: Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.

Do not drive: No. Park outside: No.

23V604000

Date: 2023-08-30. Systems: ELECTRICAL SYSTEM.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

Consequence: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

Do not drive: No. Park outside: No.

22V815000

Date: 2022-10-31. Systems: TIRES.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating o (excerpt)

Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash. (excerpt)

Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or AudiA s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8. (excerpt)

Do not drive: No. Park outside: No.

19V879000

Date: 2019-12-11. Systems: WHEELS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.

Consequence: The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.

Do not drive: Yes. Park outside: No.

19V679000

Date: 2019-09-25. Systems: UNKNOWN OR OTHER.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an (excerpt)

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury. (excerpt)

Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329. (excerpt)

Do not drive: No. Park outside: No.

19V188000

Date: 2019-03-06. Systems: SUSPENSION.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

Do not drive: No. Park outside: No.

19V110000

Date: 2019-02-20. Systems: AIR BAGS.

Defect: Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.

Consequence: In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.

Do not drive: No. Park outside: No.

18V904000

Date: 2018-12-19. Systems: SUSPENSION.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

Do not drive: No. Park outside: No.

18V824000

Date: 2018-11-26. Systems: ELECTRICAL SYSTEM.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehic (excerpt)

Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash. (excerpt)

Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4. (excerpt)

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

RQ23007

Opened: 2023-12-12. Closed: 2024-07-01.

Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 V

Systems: FUEL SYSTEM, GASOLINE.

Linked campaign numbers: 24V110.

DP19003

Opened: 2019-09-03. Closed: 2020-06-30.

Vehicle Stalling - Manual Transmission

The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI vehicles. The stalling incidents cited occurred without warning as the vehicle slows to a stop or prepares to make a turn across traffic wit

Systems: ENGINE, POWER TRAIN.

Linked campaign numbers: None listed.

Manufacturer communications

758 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT316
ELECTRICAL SYSTEM165
ENGINE AND ENGINE COOLING127
ENGINE83
UNKNOWN OR OTHER58
EQUIPMENT ADAPTIVE/MOBILITY49
POWER TRAIN40
STRUCTURE39

11038146

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Suggested fuel additive

11038143

Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11036878

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Repair or Replace Information

11036886

Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: Part number 3Q0-959-435N software version number 1307 has incorrect coding.

11036866

Date: 2026-08-11. Type: Other. Systems: POWER TRAIN.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11036874

Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Replacement instruction

11036868

Date: 2026-08-06. Type: Other. Systems: UNKNOWN OR OTHER.

Permission to change Daily Order upgraded to RED Order

11036870

Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Differences between a leak and seepage

11035772

Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.

11035762

Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Oil Consumption Measurement and Electronic Oil Consumption Measurement

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
JETTA549

Same model, other years

All model years | All Volkswagen models

Other Volkswagen models, 2019

Sources

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