Defect: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event (excerpt)
Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury. (excerpt)
Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
58 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
20
EQUIPMENT
20
ENGINE AND ENGINE COOLING
7
UNKNOWN OR OTHER
6
SUSPENSION
5
ENGINE
3
STRUCTURE
3
VISIBILITY
3
10251147
Date: 2024-02-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time. Use had held tester.
10251328
Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
10249191
Date: 2024-01-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is a Technical Journal: 12V Battery Testing Method
10248798
Date: 2023-10-31. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Updated Chassis Range.
10244098
Date: 2023-09-08. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
ERAD (Electric Rear Axle Drive) Bearing Noise
10241661
Date: 2023-07-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER.
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
10238367
Date: 2023-06-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This is a Technical Journal. Recovering control modules stuck in A?A A not respondingA?A A after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
10241680
Date: 2023-06-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Recovering control modules stuck in ?not responding?
10241655
Date: 2023-06-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Driver support systems
10241649
Date: 2023-06-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Electrical rear axis drive
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.