NHTSA lists 36 complaints for the 2018 Volvo XC60, 4 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 4 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as VOLVO XC60.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 11 | 30.6% | 0.81 |
|---|
| loss of control | 9 | 25.0% | 0.77 |
|---|
| mechanical failure | 9 | 25.0% | 0.89 |
|---|
| restraint or airbag | 3 | 8.3% | 0.87 |
|---|
| noise or comfort | 2 | 5.6% | 0.92 |
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| structural or corrosion | 1 | 2.8% | 0.78 |
|---|
| visibility or lighting | 1 | 2.8% | 0.93 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 26 | 72.2% | 0.83 |
|---|
| high | 5 | 13.9% | 0.98 |
|---|
| low | 5 | 13.9% | 0.82 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 36 tagged complaints of 36 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2025-11-25. Systems: SEATS.
Defect: Volvo Car USA, LLC (Volvo) is recalling certain 2026 XC60MHEV, 2018 and 2025 XC60 vehicles. The front seat bolts may have been improperly tightened, resulting in loose bolts.
Consequence: A seat with loose bolts may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will tighten the front seat bolts, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10345. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 5, 2025.
Do not drive: No. Park outside: No.
Date: 2020-08-25. Systems: VISIBILITY, VISIBILITY/WIPER.
Defect: Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
Consequence: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
Do not drive: No. Park outside: No.
Date: 2019-03-20. Systems: SEATS.
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.
Consequence: If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.
Remedy: Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.
Do not drive: No. Park outside: No.
Date: 2019-01-18. Systems: STRUCTURE.
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.
Consequence: If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.
Remedy: Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.
Do not drive: No. Park outside: No.
Date: 2018-11-13. Systems: ELECTRICAL SYSTEM.
Defect: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event (excerpt)
Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury. (excerpt)
Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
515 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 206 |
|---|
| ELECTRICAL SYSTEM | 179 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 49 |
|---|
| UNKNOWN OR OTHER | 33 |
|---|
| ENGINE AND ENGINE COOLING | 31 |
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| STRUCTURE | 25 |
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| SUSPENSION | 25 |
|---|
| VISIBILITY | 23 |
|---|
11033746
Date: 2026-05-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
11033732
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
11033734
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
11033729
Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
11032678
Date: 2026-04-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
11032671
Date: 2026-04-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" sec
11031109
Date: 2026-03-21. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
11031095
Date: 2026-03-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according
11028386
Date: 2026-01-13. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
11028385
Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service".