The Used Car Index

2019 Western Star 4900 problems

NHTSA lists 1 complaints for the 2019 Western Star 4900, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as WESTERN STAR 4900.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
15
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
8,741
Investigations
0
Open investigations
0
Manufacturer communications
292

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
PARKING BRAKE1100.0%
SERVICE BRAKES1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control1100.0%0.92
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.60

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

15 recalls. Showing the latest 10 of 15.

22V919000

Date: 2022-12-12. Systems: TIRES, WHEELS.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requireme (excerpt)

Consequence: Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962. (excerpt)

Do not drive: No. Park outside: No.

21V896000

Date: 2021-11-17. Systems: TIRES.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to com (excerpt)

Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash. (excerpt)

Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908. (excerpt)

Do not drive: No. Park outside: No.

21V882000

Date: 2021-11-12. Systems: ELECTRICAL SYSTEM.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.

Consequence: An electrical arc can increase the risk of a fire.

Remedy: Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.

Do not drive: No. Park outside: No.

20V642000

Date: 2020-10-16. Systems: POWER TRAIN.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.

Consequence: Unintended vehicle movement van increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-865.

Do not drive: No. Park outside: No.

19V792000

Date: 2019-11-04. Systems: VISIBILITY.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Consequence: If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

Do not drive: No. Park outside: No.

19V722000

Date: 2019-10-10. Systems: STRUCTURE.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.

Consequence: A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

Remedy: DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.

Do not drive: No. Park outside: No.

19V171000

Date: 2019-03-05. Systems: ELECTRICAL SYSTEM.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Western Star 4700 and 4900 trucks. The vehicles are accumulating distance in kilometers, but the odometer display is labeled as being miles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence: The odometer failing to register the correct distance travelled could cause driver confusion, as well as possible incorrect assumptions about driver speed. An incorrect speed assumption may increase the risk of crash.

Remedy: DTNA will notify owners, and dealers will replace the speedometer, free of charge. The recall began April 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-812.

Do not drive: No. Park outside: No.

18V913000

Date: 2018-12-19. Systems: STEERING, SUSPENSION.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

Do not drive: No. Park outside: No.

18V903000

Date: 2018-12-19. Systems: POWER TRAIN.

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Consequence: Unintended vehicle movement can increase the risk of a crash.

Remedy: DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-803.

Do not drive: No. Park outside: No.

18V703000

Date: 2018-10-05. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.

Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

292 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT105
ENGINE AND ENGINE COOLING66
ELECTRICAL SYSTEM47
POWER TRAIN29
ENGINE26
EQUIPMENT ADAPTIVE/MOBILITY26
FUEL SYSTEM, GASOLINE22
VISIBILITY17

11034507

Date: 2026-06-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals

11033086

Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical Service Bulletin for StarNet Manuals Moving to Technical Literature

11016309

Date: 2025-03-20. Type: Other. Systems: ENGINE.

CX Advocate for NOx conversion low faults

11014818

Date: 2025-02-20. Type: Other. Systems: ENGINE.

CX Advocate for NOx conversion low faults

11014819

Date: 2025-02-20. Type: Other. Systems: ENGINE.

CX Advocate for turbo oil drain cracking

11013196

Date: 2025-01-16. Type: Other. Systems: ENGINE.

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.

11013199

Date: 2025-01-16. Type: Other. Systems: ENGINE.

CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.

11013201

Date: 2025-01-16. Type: Other. Systems: ENGINE.

CX Advocate for GATS2.4 being expanding to DD15

11013204

Date: 2025-01-16. Type: Other. Systems: ENGINE.

CX Advocate for NOx conversion low faults

11013206

Date: 2025-01-16. Type: Other. Systems: ENGINE.

CX Advocate for turbo oil drain cracking

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
49001

Same model, other years

All model years | All Western Star models

Other Western Star models, 2019

Sources

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