No complaints are listed for the 2013 Western Star 4900. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as WESTERN STAR 4900.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
8 recalls.
Date: 2021-11-17. Systems: TIRES.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to com (excerpt)
Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash. (excerpt)
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908. (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-07-31. Systems: STEERING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
Consequence: A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.
Do not drive: No. Park outside: No.
Date: 2018-05-29. Systems: SERVICE BRAKES, AIR.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.
Consequence: Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the front axle brake hose, free of charge. DTNA issued owners an interim notification on July 27, 2018. The recall began November 27, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-773.
Do not drive: No. Park outside: No.
Date: 2017-12-15. Systems: EQUIPMENT.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force ma (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-11-27. Systems: EXTERIOR LIGHTING.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Do not drive: No. Park outside: No.
Date: 2013-09-05. Systems: SEAT BELTS.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage point.
Consequence: In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.
Do not drive: No. Park outside: No.
Date: 2012-06-12. Systems: SUSPENSION.
Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2013 FREIGHTLINER, WESTERN STAR, FREIGHTLINER CUSTOM CHASSIS TRUCKS, AND THOMAS BUILT BUSES MANUFACTURED FROM APRIL 18, 2012, THROUGH MAY 11, 2012, AND EQUIPPED WITH DETROIT AXLE-BRAND FRONT AXLE KNUCKLES. THE FRONT KNUCKLES ON THESE VEHICLES MAY HAVE A MACHINING ERROR IN THE WHEEL BEARING AREA WHICH MAY LEAD TO PREMATURE SPINDLE (excerpt)
Consequence: IF THE SPINDLE FAILS, THE WHEEL MAY SEPARATE FROM THE KNUCKLE, RESULTING IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. (excerpt)
Remedy: DTNA WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE AFFECTED COMPONENTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 10, 2012. OWNERS MAY CONTACT DAIMLER TRUCKS NORTH AMERICA TOLL FREE AT 1-800-547-0712. (excerpt)
Do not drive: No. Park outside: No.
Date: 2012-02-28. Systems: ENGINE AND ENGINE COOLING.
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. (excerpt)
Consequence: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE. (excerpt)
Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
660 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 204 |
|---|
| ENGINE AND ENGINE COOLING | 177 |
|---|
| ELECTRICAL SYSTEM | 77 |
|---|
| ENGINE | 66 |
|---|
| FUEL SYSTEM, GASOLINE | 62 |
|---|
| POWER TRAIN | 52 |
|---|
| FUEL SYSTEM, DIESEL | 51 |
|---|
| FUEL SYSTEM, OTHER | 28 |
|---|
11000986
Date: 2024-05-24. Type: Other. Systems: SUSPENSION.
Service Solution for Thread Spring Pin Suspension Alignment & Installation
10214907
Date: 2022-06-27. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
Updated Western Star Service Bulletin for HVAC Actuator Replacement
10213225
Date: 2022-05-10. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
Western Star Service Bulletin for HVAC Actuator Replacement. The wiring harness of the actuator of the fresh air recirculation door on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
10210548
Date: 2022-04-13. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Important Campaign Information Letter for DDC D21M1 Termination Date Extended. This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EXTENDED for an additional three months. Please use the extend
10205885
Date: 2021-12-09. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
HVAC Actuator Wiring Harness. Revision History: Service kit part number changed from RDH RD5 17147 0 to WWS RD-3-9069-0 on 12/9/21. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected
10202728
Date: 2021-10-18. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.
10201680
Date: 2021-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY.
Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
10198595
Date: 2021-06-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.
10190555
Date: 2021-04-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
10191143
Date: 2021-04-19. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Detroit Field Service Campaign for DT12 Transmission Drive Shaft Cover Plug Reseal. Daimler Trucks North America LLC, on behalf of its DETROIT Powertrain Division, is initiating Field Service Campaign D21M1 on certain DT12 transmissions in order to reseal the bypass plugs of the drive shaft cover lo