NHTSA lists 1 complaints for the 2020 Western Star 4900, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as WESTERN STAR 4900.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2022-12-12. Systems: TIRES, WHEELS.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requireme (excerpt)
Consequence: Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash. (excerpt)
Remedy: Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962. (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-11-17. Systems: TIRES.
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to com (excerpt)
Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash. (excerpt)
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908. (excerpt)
Do not drive: No. Park outside: No.
Date: 2020-10-14. Systems: EQUIPMENT, TIRES.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Western Star 4700 and 4900 and Freightliner Coronado, 108SD and 114SD vehicles. The vehicle certification label contains incorrect information, stating a Gross Axle Weight Rating (GAWR) that exceeds the tire capacity rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (excerpt)
Consequence: Incorrect weight rating information on the certification labels could result in potential overloading of the axles, increasing the risk of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will install accurate GAWR labels, free of charge. The recall began November 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-864. (excerpt)
Do not drive: No. Park outside: No.
Date: 2020-09-03. Systems: SUSPENSION.
Defect: Daimler Truckers North America LLC (DTNA) is recalling certain 2020-2021 Freightliner 114SD, 122SD and Western Star 4700, and 4900 vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
Consequence: If the screws are not long enough to engage the corresponding nuts, the hardware may separate from the suspension system, becoming a road hazard, increasing the risk of a crash and/or injury.
Remedy: DTNA will notify owners, and dealers will inspect the lower rear pivot cap screws for the proper length, correcting the hardware as necessary, free of charge. The recall began October 30, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-862.
Do not drive: No. Park outside: No.
Date: 2020-04-10. Systems: EQUIPMENT.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner 108SD and 2020-2021 Freightliner Coronado, 114SD, and Western Star 4700 and 4900 vehicles. The Gross Axle Weight Rating (GAWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety St (excerpt)
Consequence: An overloaded vehicle can increase the risk of a crash. (excerpt)
Remedy: DTNA will notify owners, and dealers will update the GAWR labels, free of charge. The recall began May 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL847. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-11-04. Systems: VISIBILITY.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Consequence: If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Do not drive: No. Park outside: No.
Date: 2019-10-10. Systems: STRUCTURE.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
Consequence: A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
Remedy: DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
Do not drive: No. Park outside: No.
Manufacturer communications
156 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 60 |
|---|
| ENGINE AND ENGINE COOLING | 43 |
|---|
| ELECTRICAL SYSTEM | 21 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 20 |
|---|
| POWER TRAIN | 20 |
|---|
| ENGINE | 19 |
|---|
| VISIBILITY | 12 |
|---|
| SUSPENSION | 11 |
|---|
11034507
Date: 2026-06-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
11030281
Date: 2025-10-17. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Technical Service Bulletin for TufTrac M12 Bolts
11024958
Date: 2025-10-16. Type: Other. Systems: ENGINE.
CX Advocate for ConMet Oil Pan Insert Additional Issues
11020274
Date: 2025-06-19. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Parts Bulletin for Tie Rod Assembly Part Breakdown
11016309
Date: 2025-03-20. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11014818
Date: 2025-02-20. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11014775
Date: 2025-02-05. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Technical Service Bulletin for GHG17 and Newer DD Platform Heavy Duty Oil Pan Drain Plug Inserts
11013196
Date: 2025-01-16. Type: Other. Systems: ENGINE.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
11013204
Date: 2025-01-16. Type: Other. Systems: ENGINE.
CX Advocate for NOx conversion low faults
11011082
Date: 2024-11-21. Type: Other. Systems: ENGINE.
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.