The Used Car Index

2023 Western Star 4900 problems

No complaints are listed for the 2023 Western Star 4900. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as WESTERN STAR 4900.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
306
Investigations
0
Open investigations
0
Manufacturer communications
35

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

4 recalls.

24V013000

Date: 2024-01-10. Systems: PARKING BRAKE.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 4900 and Western Star 6900 vehicles. A defect in the inversion valve may delay park brake engagement, which could allow the vehicle to move unintentionally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Consequence: Unintentional vehicle movement can increase the risk of a crash or injury.

Remedy: DTNA will inspect and replace the inversion valves, as necessary free of charge. Owner notification letters were mailed February 27, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL992.

Do not drive: No. Park outside: No.

23V238000

Date: 2023-04-04. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the stee (excerpt)

Consequence: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash. (excerpt)

Remedy: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970. (excerpt)

Do not drive: No. Park outside: No.

22V722000

Date: 2022-09-28. Systems: STEERING.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.

Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.

Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.

Do not drive: No. Park outside: No.

22V205000

Date: 2022-03-30. Systems: SERVICE BRAKES, AIR.

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 4900 trucks. The inversion valve air lines may have been incorrectly installed, potentially reducing brake performance.

Consequence: Reduced brake performance increases the risk of a crash.

Remedy: All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-924.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

35 manufacturer communications.

Communications by system
SystemCount
ENGINE19
UNKNOWN OR OTHER8
EQUIPMENT3
POWER TRAIN2
ENGINE AND ENGINE COOLING1
FUEL/PROPULSION SYSTEM1
SUSPENSION1

11034507

Date: 2026-06-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals

11024958

Date: 2025-10-16. Type: Other. Systems: ENGINE.

CX Advocate for ConMet Oil Pan Insert Additional Issues

11016309

Date: 2025-03-20. Type: Other. Systems: ENGINE.

CX Advocate for NOx conversion low faults

11014818

Date: 2025-02-20. Type: Other. Systems: ENGINE.

CX Advocate for NOx conversion low faults

11013204

Date: 2025-01-16. Type: Other. Systems: ENGINE.

CX Advocate for NOx conversion low faults

11012366

Date: 2024-12-03. Type: Emissions. Systems: ENGINE.

Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming

11012367

Date: 2024-12-03. Type: Emissions. Systems: ENGINE.

Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming

11012368

Date: 2024-12-03. Type: Emissions. Systems: ENGINE.

Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming

11010170

Date: 2024-10-17. Type: Other. Systems: UNKNOWN OR OTHER.

CX Advocate for eCascadia incorrect VIN (SF692)

11010177

Date: 2024-10-17. Type: Other. Systems: ENGINE.

CX Advocate for overview of the remanufacturing process.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
49000

Same model, other years

All model years | All Western Star models

Other Western Star models, 2023

Sources

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