NHTSA lists 1 complaints for the 2002 Western Star 4900, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as WESTERN STAR 4900.
At a glance
Complaints
1
With crash
1
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
24,860
Investigations
1
Open investigations
0
Manufacturer communications
138
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
TIRES
1
100.0%
Top subsystems
System
Subsystem
Complaints
TIRES
SIDEWALL
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force ma (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759. (excerpt)
Defect: ON CERTAIN TRUCKS FITTED WITH OPTIONAL IN-CAB BATTERIES, THE DUAL SUCTION/RETURN LINES MAY CONTACT THE CAB POWER HARNESS RESULTING IN CHAFING THROUGH.
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REROUTE AND SECURE THE FUEL LINES. THE RECALL BEGAN ON JANUARY 26, 2006. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
AQ18002
Opened: 2018-04-23. Closed: 2024-07-11.
Daimler Trucks North America Recalls
On April 23, 2018, the National Highway Trai? c Safety Administration (a NHTSAa ) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls i? led by Daimler Trucks North America, LLC (a DTNAa ). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communicatio
Systems: EXTERIOR LIGHTING, STEERING.
Linked campaign numbers: None listed.
Manufacturer communications
138 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
52
ELECTRICAL SYSTEM
25
FUEL SYSTEM, GASOLINE
17
ENGINE AND ENGINE COOLING
15
ENGINE
11
FUEL SYSTEM, DIESEL
8
FUEL SYSTEM, OTHER
8
POWER TRAIN
6
10184788
Date: 2020-12-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is re
10170603
Date: 2020-01-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT ADAPTIVE/MOBILITY.
Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
10163575
Date: 2019-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.
10158111
Date: 2018-11-19. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Service Bulletin Vibration and Harsh Ride Troubleshooting
10151512
Date: 2018-07-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Operating Hours for the Customer Assistance Center
10146306
Date: 2018-05-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or OWI." Fillout the form, then select "Review."
10146307
Date: 2018-05-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.
With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.
10128715
Date: 2017-12-01. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
17TL25 TruckCam? Alignment System
10158025
Date: 2017-06-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Technical Publications Ordering
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.