NHTSA lists 77 complaints for the 2016 Audi Q5, 9 of them mention a crash and 1 mention a fire. 4 complaints mention an injury, with 7 injuries and 0 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as AUDI Q5.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 18 | 23.4% | 0.73 |
|---|
| loss of control | 14 | 18.2% | 0.84 |
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| unclear | 12 | 15.6% | 0.87 |
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| fluid or fuel leak | 11 | 14.3% | 0.84 |
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| electrical electronic | 6 | 7.8% | 0.82 |
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| fire or overheating | 5 | 6.5% | 0.86 |
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| restraint or airbag | 4 | 5.2% | 0.98 |
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| visibility or lighting | 4 | 5.2% | 0.97 |
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| structural or corrosion | 2 | 2.6% | 1.00 |
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| noise or comfort | 1 | 1.3% | 0.86 |
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Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 35 | 45.5% | 0.89 |
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| low | 26 | 33.8% | 0.71 |
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| high | 11 | 14.3% | 0.83 |
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| none | 4 | 5.2% | 0.76 |
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| critical | 1 | 1.3% | 1.00 |
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Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 77 tagged complaints of 77 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
5 recalls.
Date: 2018-04-11. Systems: ENGINE AND ENGINE COOLING.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circu (excerpt)
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire. (excerpt)
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-10-05. Systems: ELECTRICAL SYSTEM.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Do not drive: No. Park outside: No.
Date: 2017-05-03. Systems: FUEL SYSTEM, GASOLINE.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak. (excerpt)
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. (excerpt)
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-01-03. Systems: ENGINE AND ENGINE COOLING.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Do not drive: No. Park outside: No.
Date: 2017-01-03. Systems: AIR BAGS, VISIBILITY.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into (excerpt)
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
856 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 261 |
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| ELECTRICAL SYSTEM | 183 |
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| ENGINE AND ENGINE COOLING | 86 |
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| UNKNOWN OR OTHER | 72 |
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| ENGINE | 51 |
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| SERVICE BRAKES | 42 |
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| STEERING | 40 |
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| STRUCTURE | 35 |
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11038027
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information for reporting safety related information to the manufacturer.
11038130
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
11038024
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
This bulletin provides service information regarding exterior glass cleaning.
11038042
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
This bulletin provides information about vibrations and rotational steering vibrations.
11038025
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information when the license plate mounting bracket threded inserts are stripped.
11038026
Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides infomraiton abou the Audi frequency analysis application, which is available in the App Store for Android and Apple phones.
11038033
Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.
11036917
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information when the horn sound quality is poor.
11036909
Date: 2026-08-21. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
11036911
Date: 2026-08-21. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
This bulletin provides information for all models regarding brake sounds.