NHTSA lists 43 complaints for the 2023 Audi Q5, 6 of them mention a crash and 1 mention a fire. 3 complaints mention an injury, with 5 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as AUDI Q5.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 15 | 34.9% | 0.85 |
|---|
| loss of control | 11 | 25.6% | 0.83 |
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| mechanical failure | 7 | 16.3% | 0.86 |
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| restraint or airbag | 3 | 7.0% | 0.94 |
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| unclear | 3 | 7.0% | 0.80 |
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| noise or comfort | 2 | 4.7% | 0.57 |
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| fire or overheating | 1 | 2.3% | 0.71 |
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| fluid or fuel leak | 1 | 2.3% | 0.95 |
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Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 27 | 62.8% | 0.80 |
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| high | 8 | 18.6% | 0.93 |
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| low | 7 | 16.3% | 0.61 |
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| critical | 1 | 2.3% | 0.79 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 43 tagged complaints of 43 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2025-05-07. Systems: ENGINE.
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Consequence: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Do not drive: No. Park outside: No.
Date: 2025-02-12. Systems: ELECTRICAL SYSTEM.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat. (excerpt)
Consequence: A high-voltage battery that overheats increases the risk of a fire. (excerpt)
Remedy: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-11-27. Systems: ELECTRICAL SYSTEM.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat. (excerpt)
Consequence: A high-voltage battery that overheats increases the risk of a fire. (excerpt)
Remedy: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-04-03. Systems: AIR BAGS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen (excerpt)
Consequence: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury. (excerpt)
Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-12-13. Systems: ELECTRICAL SYSTEM.
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to u (excerpt)
Consequence: An overheated outlet or charging cable can increase the risk of a fire. (excerpt)
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
817 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 263 |
|---|
| UNKNOWN OR OTHER | 145 |
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| STRUCTURE | 94 |
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| EQUIPMENT | 73 |
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| ENGINE | 60 |
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| POWER TRAIN | 45 |
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| SUSPENSION | 36 |
|---|
| ENGINE AND ENGINE COOLING | 25 |
|---|
11038027
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information for reporting safety related information to the manufacturer.
11038035
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin provides information when the MIL is on, EVAP pressure/temp sensor incorrect DTC displayed: P202400, P045000, P045200, P24D600, P24D800, P2B7B00.
11038129
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin provides information when the starter/generator drive belt is noisy or came off.
11038130
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
11038127
Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin provides information when there is a warning message in the instrument cluster about external sound.
11038024
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
This bulletin provides service information regarding exterior glass cleaning.
11038031
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
This bulletin provides informaiton when DTC B200FF0 is stored.
11038042
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
This bulletin provides information about vibrations and rotational steering vibrations.
11038032
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.
11038056
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This bulletin provides information about billing for a broken sunroof glass panel.