NHTSA lists 74 complaints for the 2021 Audi Q5, 2 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as AUDI Q5.
Recalls
See new recalls and investigations this week.
8 recalls.
Date: 2025-02-12. Systems: ELECTRICAL SYSTEM.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat. (excerpt)
Consequence: A high-voltage battery that overheats increases the risk of a fire. (excerpt)
Remedy: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-12-13. Systems: ELECTRICAL SYSTEM.
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to u (excerpt)
Consequence: An overheated outlet or charging cable can increase the risk of a fire. (excerpt)
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-10-07. Systems: ENGINE AND ENGINE COOLING.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Do not drive: No. Park outside: No.
Date: 2022-10-05. Systems: BACK OVER PREVENTION.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 R (excerpt)
Consequence: A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ. (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-01-26. Systems: SUSPENSION, TIRES.
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not ha (excerpt)
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash. (excerpt)
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5. (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-12-08. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Do not drive: No. Park outside: No.
Date: 2021-08-05. Systems: SEAT BELTS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, (excerpt)
Consequence: An unsecured child restraint system can increase the risk of injury during a crash. (excerpt)
Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi). (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-04-26. Systems: SUSPENSION.
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear ax (excerpt)
Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash. (excerpt)
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
1,146 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 358 |
|---|
| EQUIPMENT | 274 |
|---|
| UNKNOWN OR OTHER | 136 |
|---|
| STRUCTURE | 114 |
|---|
| POWER TRAIN | 59 |
|---|
| ENGINE | 51 |
|---|
| ENGINE AND ENGINE COOLING | 51 |
|---|
| SUSPENSION | 47 |
|---|
11038027
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information for reporting safety related information to the manufacturer.
11038129
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin provides information when the starter/generator drive belt is noisy or came off.
11038130
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
11038127
Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin provides information when there is a warning message in the instrument cluster about external sound.
11038024
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
This bulletin provides service information regarding exterior glass cleaning.
11038031
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
This bulletin provides informaiton when DTC B200FF0 is stored.
11038042
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
This bulletin provides information about vibrations and rotational steering vibrations.
11038032
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.
11038056
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This bulletin provides information about billing for a broken sunroof glass panel.
11038025
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information when the license plate mounting bracket threded inserts are stripped.