The Used Car Index

2024 Audi Q5 problems

NHTSA lists 20 complaints for the 2024 Audi Q5, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as AUDI Q5.

At a glance

Complaints
20
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
93,196
Investigations
0
Open investigations
0
Manufacturer communications
771

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FORWARD COLLISION AVOIDANCE1260.0%
SERVICE BRAKES525.0%
TIRES315.0%
ELECTRICAL SYSTEM210.0%
STRUCTURE210.0%
ENGINE15.0%
LANE DEPARTURE15.0%
POWER TRAIN15.0%
UNKNOWN OR OTHER15.0%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING9
FORWARD COLLISION AVOIDANCEWARNINGS5
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL3
STRUCTUREBODY2
LANE DEPARTUREASSIST1
LANE DEPARTUREWARNING1
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1470.0%0.73
mechanical failure420.0%0.93
loss of control210.0%0.61
Severities
LabelCountShare of taggedMean confidence
moderate1785.0%0.89
low210.0%0.80
high15.0%0.56

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 20 tagged complaints of 20 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

25V294000

Date: 2025-05-07. Systems: ENGINE.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

Consequence: The screws can loosen, allowing oil to leak and increasing the risk of a fire.

Remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.

Do not drive: No. Park outside: No.

25V080000

Date: 2025-02-12. Systems: ELECTRICAL SYSTEM.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat. (excerpt)

Consequence: A high-voltage battery that overheats increases the risk of a fire. (excerpt)

Remedy: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed (excerpt)

Do not drive: No. Park outside: No.

24V251000

Date: 2024-04-03. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen (excerpt)

Consequence: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury. (excerpt)

Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU. (excerpt)

Do not drive: No. Park outside: No.

23V842000

Date: 2023-12-13. Systems: ELECTRICAL SYSTEM.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to u (excerpt)

Consequence: An overheated outlet or charging cable can increase the risk of a fire. (excerpt)

Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

771 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM277
UNKNOWN OR OTHER137
STRUCTURE83
EQUIPMENT52
ENGINE44
POWER TRAIN36
SUSPENSION35
SERVICE BRAKES23

11038027

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information for reporting safety related information to the manufacturer.

11038035

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This bulletin provides information when the MIL is on, EVAP pressure/temp sensor incorrect DTC displayed: P202400, P045000, P045200, P24D600, P24D800, P2B7B00.

11038129

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This bulletin provides information when the starter/generator drive belt is noisy or came off.

11038130

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.

11038024

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

This bulletin provides service information regarding exterior glass cleaning.

11038031

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

This bulletin provides informaiton when DTC B200FF0 is stored.

11038042

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

This bulletin provides information about vibrations and rotational steering vibrations.

11038032

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.

11038056

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This bulletin provides information about billing for a broken sunroof glass panel.

11038025

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information when the license plate mounting bracket threded inserts are stripped.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
Q520

Same model, other years

All model years | All Audi models

Other Audi models, 2024

Sources

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