NHTSA lists 21 complaints for the 2009 Audi Q7, 0 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as AUDI Q7.
At a glance
Complaints
21
With crash
0
With fire
1
With injury (complaints)
1
Injuries
2
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
143,214
Investigations
1
Open investigations
0
Manufacturer communications
700
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
FUEL/PROPULSION SYSTEM
7
33.3%
ELECTRICAL SYSTEM
3
14.3%
ENGINE
3
14.3%
VISIBILITY/WIPER
3
14.3%
AIR BAGS
2
9.5%
FUEL SYSTEM, DIESEL
2
9.5%
POWER TRAIN
2
9.5%
STRUCTURE
2
9.5%
UNKNOWN OR OTHER
2
9.5%
VEHICLE SPEED CONTROL
2
9.5%
Top subsystems
System
Subsystem
Complaints
STRUCTURE
BODY
2
VISIBILITY
WINDSHIELD WIPER/WASHER
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak. (excerpt)
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. (excerpt)
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is (excerpt)
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
EA11003
Opened: 2011-02-07. Closed: 2015-03-27.
High-Pressure Fuel Pump Failure
The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed desig
Systems: FUEL SYSTEM, DIESEL, FUEL SYSTEM, OTHER.
Linked campaign numbers: None listed.
Manufacturer communications
700 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
201
ELECTRICAL SYSTEM
158
ENGINE AND ENGINE COOLING
101
FUEL SYSTEM, GASOLINE
45
STEERING
44
SUSPENSION
44
ENGINE
42
POWER TRAIN
34
11038143
Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
11035846
Date: 2026-07-02. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This bulletin provides inormation when the ATF pipes leak; Q7 with 0C8 gearbox.
11032137
Date: 2026-04-22. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
11022664
Date: 2025-08-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
11021447
Date: 2025-07-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool
11020353
Date: 2025-06-20. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This bulletin provides information when there are noises/vibrations in tight bends; Q7 and A8 models.
11016532
Date: 2025-03-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin provides informatin when the engine does not run smoothly at idling speeds.
11012483
Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin provides information in circumstances where there are noises/vibration from front of vehicle in dynamic mode.
11012476
Date: 2024-12-05. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin provides information when the MIL is on; DTCs for misfire, air/fuel ratio imbalance, or lean fuel system stored in the ECM P030000.
11011285
Date: 2024-11-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This TSB Provides information when parking assistance provides false warnings.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.