The Used Car Index

2018 Audi Q7 problems

NHTSA lists 143 complaints for the 2018 Audi Q7, 3 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 3 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as AUDI Q7.

At a glance

Complaints
143
With crash
3
With fire
0
With injury (complaints)
3
Injuries
3
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
94,144
Investigations
0
Open investigations
0
Manufacturer communications
1,095

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE3826.6%
EXTERIOR LIGHTING2316.1%
UNKNOWN OR OTHER1913.3%
SUSPENSION1711.9%
ELECTRICAL SYSTEM1611.2%
SERVICE BRAKES128.4%
POWER TRAIN74.9%
STEERING74.9%
FUEL/PROPULSION SYSTEM64.2%
WHEELS64.2%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY3
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
FORWARD COLLISION AVOIDANCEWARNINGS2
BACK OVER PREVENTIONWARNINGS1
ELECTRICAL SYSTEMINSTRUMENT PANEL1
ENGINE AND ENGINE COOLINGCOOLING SYSTEM1
EXTERIOR LIGHTINGHEADLIGHTS1
EXTERIOR LIGHTINGTURN SIGNAL1
FORWARD COLLISION AVOIDANCEDYNAMIC BRAKE SUPPORT/BRAKE ASSIST1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure5236.4%0.88
visibility or lighting2618.2%0.86
electrical electronic1812.6%0.80
loss of control1711.9%0.61
fluid or fuel leak107.0%0.89
noise or comfort85.6%0.80
restraint or airbag53.5%0.99
fire or overheating32.1%0.66
structural or corrosion21.4%0.55
unclear21.4%0.65
Severities
LabelCountShare of taggedMean confidence
low6646.2%0.76
moderate6646.2%0.82
high107.0%0.87
none10.7%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 143 tagged complaints of 143 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

20V658000

Date: 2020-10-27. Systems: STRUCTURE.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Consequence: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Do not drive: No. Park outside: No.

20V149000

Date: 2020-03-16. Systems: STEERING.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Consequence: A sudden loss of loss of steering control may increase the risk of a crash.

Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

Do not drive: No. Park outside: No.

19V035000

Date: 2019-01-16. Systems: FUEL SYSTEM, GASOLINE.

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

Consequence: A fuel leak in the presence of an ignition source can increase risk of a fire.

Remedy: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1,095 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT335
ELECTRICAL SYSTEM303
STRUCTURE93
UNKNOWN OR OTHER91
SUSPENSION70
ENGINE AND ENGINE COOLING55
SERVICE BRAKES53
VISIBILITY48

11038027

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information for reporting safety related information to the manufacturer.

11038130

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.

11038024

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

This bulletin provides service information regarding exterior glass cleaning.

11038042

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

This bulletin provides information about vibrations and rotational steering vibrations.

11038056

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This bulletin provides information about billing for a broken sunroof glass panel.

11038025

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information when the license plate mounting bracket threded inserts are stripped.

11038026

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides infomraiton abou the Audi frequency analysis application, which is available in the App Store for Android and Apple phones.

11038033

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.

11038118

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides infomraiotn when there are noises from the surround loudspeaker.

11038061

Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information regarding fault finding and repair information for electric tailgate.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
Q7143

Same model, other years

All model years | All Audi models

Other Audi models, 2018

Sources

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