NHTSA lists 29 complaints for the 2012 Audi Q7, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as AUDI Q7.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| fluid or fuel leak | 10 | 41.7% | 0.86 |
|---|
| mechanical failure | 9 | 37.5% | 0.78 |
|---|
| restraint or airbag | 2 | 8.3% | 1.00 |
|---|
| electrical electronic | 1 | 4.2% | 0.76 |
|---|
| loss of control | 1 | 4.2% | 0.82 |
|---|
| unclear | 1 | 4.2% | 0.94 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 17 | 70.8% | 0.88 |
|---|
| low | 6 | 25.0% | 0.59 |
|---|
| high | 1 | 4.2% | 1.00 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 24 tagged complaints of 29 complaints (82.8%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2023-02-15. Systems: EQUIPMENT, TIRES.
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Do not drive: No. Park outside: No.
Date: 2018-11-19. Systems: FUEL SYSTEM, GASOLINE.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Do not drive: No. Park outside: No.
Date: 2016-09-13. Systems: FUEL SYSTEM, GASOLINE.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak. (excerpt)
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. (excerpt)
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-01-20. Systems: FUEL SYSTEM, GASOLINE.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Consequence: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
EA11003
Opened: 2011-02-07. Closed: 2015-03-27.
High-Pressure Fuel Pump Failure
The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed desig
Systems: FUEL SYSTEM, DIESEL, FUEL SYSTEM, OTHER.
Linked campaign numbers: None listed.
Manufacturer communications
1,131 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 305 |
|---|
| ELECTRICAL SYSTEM | 244 |
|---|
| ENGINE AND ENGINE COOLING | 167 |
|---|
| ENGINE | 90 |
|---|
| UNKNOWN OR OTHER | 63 |
|---|
| EXTERIOR LIGHTING | 61 |
|---|
| STEERING | 54 |
|---|
| FUEL SYSTEM, GASOLINE | 52 |
|---|
11038027
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information for reporting safety related information to the manufacturer.
11038130
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
11038042
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
This bulletin provides information about vibrations and rotational steering vibrations.
11038025
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information when the license plate mounting bracket threded inserts are stripped.
11038143
Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
11036917
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information when the horn sound quality is poor.
11036909
Date: 2026-08-21. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
11036911
Date: 2026-08-21. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
This bulletin provides information for all models regarding brake sounds.
11036921
Date: 2026-08-11. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
This bulletin provides information about the general approach for brake vibration concerns.
11036934
Date: 2026-08-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information when there is a paint issue on alloy wheels.