The Used Car Index

2015 Chevrolet Impala problems

NHTSA lists 300 complaints for the 2015 Chevrolet Impala, 10 of them mention a crash and 11 mention a fire. 7 complaints mention an injury, with 9 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as CHEVROLET IMPALA.

At a glance

Complaints
300
With crash
10
With fire
11
With injury (complaints)
7
Injuries
9
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
205,309
Investigations
0
Open investigations
0
Manufacturer communications
1,658

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM9632.0%
UNKNOWN OR OTHER5117.0%
STEERING4414.7%
LANE DEPARTURE4214.0%
AIR BAGS299.7%
SERVICE BRAKES237.7%
EXTERIOR LIGHTING227.3%
ELECTRONIC STABILITY CONTROL (ESC)206.7%
ENGINE196.3%
POWER TRAIN165.3%
Top subsystems
SystemSubsystemComplaints
LANE DEPARTUREBLIND SPOT DETECTION39
STRUCTUREBODY15
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING4
LANE DEPARTUREWARNING4
FORWARD COLLISION AVOIDANCEWARNINGS2
LANE DEPARTUREASSIST2
VISIBILITYSUN/MOON ROOF ASSEMBLY2
AIR BAGSSENSOR1
BACK OVER PREVENTIONSENSING SYSTEM1
BACK OVER PREVENTIONWARNINGS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic13043.3%0.89
loss of control5819.3%0.81
mechanical failure3411.3%0.78
restraint or airbag217.0%0.89
visibility or lighting196.3%0.86
structural or corrosion124.0%0.65
fire or overheating103.3%0.89
fluid or fuel leak82.7%0.64
unclear51.7%0.70
noise or comfort31.0%0.95
Severities
LabelCountShare of taggedMean confidence
moderate20167.0%0.79
low6923.0%0.64
high196.3%0.91
none103.3%0.80
critical10.3%0.76

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 300 tagged complaints of 300 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

15V465000

Date: 2015-07-24. Systems: AIR BAGS.

Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of (excerpt)

Consequence: If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child. (excerpt)

Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400. (excerpt)

Do not drive: No. Park outside: No.

14V541000

Date: 2014-09-09. Systems: PARKING BRAKE.

Defect: General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

Do not drive: No. Park outside: No.

14V489000

Date: 2014-08-08. Systems: STRUCTURE.

Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact." (excerpt)

Consequence: The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury. (excerpt)

Remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for thi (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1,658 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT682
ELECTRICAL SYSTEM364
ENGINE AND ENGINE COOLING193
ENGINE167
EQUIPMENT ADAPTIVE/MOBILITY113
POWER TRAIN99
UNKNOWN OR OTHER72
WHEELS66

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

11023091

Date: 2025-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

New Vehicle Monitoring Programs Section in IVH

11022084

Date: 2025-08-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
IMPALA300

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2015

Sources

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