The Used Car Index

2004 Chrysler Town and Country problems

NHTSA lists 167 complaints for the 2004 Chrysler Town and Country, 9 of them mention a crash and 5 mention a fire. 7 complaints mention an injury, with 16 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHRYSLER TOWN AND COUNTRY.

At a glance

Complaints
167
With crash
9
With fire
5
With injury (complaints)
7
Injuries
16
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
681,000
Investigations
1
Open investigations
0
Manufacturer communications
79

Complaints per 100k sold unavailable. The required sales year is missing.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FUEL/PROPULSION SYSTEM3319.8%
FUEL SYSTEM, GASOLINE2515.0%
ELECTRICAL SYSTEM2313.8%
STEERING2213.2%
ENGINE AND ENGINE COOLING169.6%
AIR BAGS148.4%
POWER TRAIN137.8%
ENGINE95.4%
EXTERIOR LIGHTING95.4%
STRUCTURE95.4%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAUTOMATIC TRANSMISSION8
STRUCTUREBODY8
STEERINGRACK AND PINION4
SEAT BELTSFRONT3
STEERINGHYDRAULIC POWER ASSIST3
ENGINE AND ENGINE COOLINGENGINE2
EQUIPMENTAPPLIANCE2
EXTERIOR LIGHTINGTURN SIGNAL2
SEAT BELTSREAR/OTHER2
SERVICE BRAKES, HYDRAULICFOUNDATION COMPONENTS2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

1 recalls.

04V386000

Date: 2004-08-05. Systems: STEERING.

Defect: ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP14002

Opened: 2014-09-05. Closed: 2015-04-06.

Engine Stall After Refueling

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTS

Systems: FUEL SYSTEM, GASOLINE.

Linked campaign numbers: None listed.

Manufacturer communications

79 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT20
ELECTRICAL SYSTEM17
POWER TRAIN12
STRUCTURE9
ENGINE AND ENGINE COOLING6
FUEL SYSTEM, GASOLINE4
STEERING4
SERVICE BRAKES, AIR3

10223762

Date: 2022-07-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

10230298

Date: 2022-07-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

10221686

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10229256

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10175743

Date: 2020-04-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Disinfectant Solution Recommended for COVID-19

10175735

Date: 2020-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10169249

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

10220097

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

10220099

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

10220101

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TOWN AND COUNTRY167

Same model, other years

All model years | All Chrysler models

Other Chrysler models, 2004

Sources

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