The Used Car Index

2020 Ford F-550 problems

NHTSA lists 17 complaints for the 2020 Ford F-550, 0 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FORD F-550.

At a glance

Complaints
17
With crash
0
With fire
1
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
639,137
Investigations
1
Open investigations
1
Manufacturer communications
12

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FUEL SYSTEM, DIESEL635.3%
ENGINE317.6%
POWER TRAIN317.6%
SUSPENSION317.6%
FUEL/PROPULSION SYSTEM211.8%
STRUCTURE211.8%
ELECTRICAL SYSTEM15.9%
SERVICE BRAKES15.9%
UNKNOWN OR OTHER15.9%
VISIBILITY15.9%
Top subsystems
SystemSubsystemComplaints
FUEL SYSTEM, DIESELDELIVERY1
STRUCTUREFRAME AND MEMBERS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure635.3%0.90
fluid or fuel leak317.6%0.88
structural or corrosion211.8%1.00
unclear211.8%0.99
electrical electronic15.9%1.00
loss of control15.9%0.67
noise or comfort15.9%0.60
visibility or lighting15.9%0.76
Severities
LabelCountShare of taggedMean confidence
moderate952.9%0.77
low635.3%0.76
critical15.9%0.99
none15.9%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 17 tagged complaints of 17 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

20V099000

Date: 2020-02-21. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2020 F-550 and 2021 E-350 and E-450 vehicles. The rear axle differential fluid may be below the minimum level, possibly resulting in a failure of the rear axle assembly and driveshaft separation.

Consequence: If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur and increase the risk of injury or crash.

Remedy: Ford will notify owners, and dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall began March 19, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S09.

Do not drive: No. Park outside: No.

19V633000

Date: 2019-08-28. Systems: SEATS.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard sea (excerpt)

Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury. (excerpt)

Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

PE24014

Opened: 2024-05-09. Closed: Not listed.

Sogefi Secondary Diesel Fuel Filter Leak

The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high he

Systems: FUEL SYSTEM, DIESEL, FUEL SYSTEM, OTHER.

Linked campaign numbers: None listed.

Manufacturer communications

12 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT5
EQUIPMENT ADAPTIVE/MOBILITY4
STRUCTURE4
ELECTRICAL SYSTEM3
BACK OVER PREVENTION1
ENGINE AND ENGINE COOLING1
POWER TRAIN1
SUSPENSION1

11034214

Date: 2026-06-23. Type: Other. Systems: STRUCTURE, UNKNOWN OR OTHER.

Certain 2017-2025 F-450 a F-600 Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack

10240743

Date: 2023-06-08. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.

10222457

Date: 2022-09-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package Frame Rail Crack Program Terms: Program will be extended for an additional year; Urgency/Expiration Date: Program will be extended for an additional year Owner Refunds: Refunds have been extended to December 31,

10202717

Date: 2021-10-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE.

Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package Frame Rail Crack REASON FOR THIS SUPPLEMENT A A?A A A A? Technical Instructions: Updated to clarify amount of use for Rotobroach cutter.A A?A A A A? Attachment V: Updated list of trucks that will not require bracke

10201640

Date: 2021-09-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package ;Frame Rail Crack In some of the affected vehicles certain second unit body (SUB) upfits could cause stress points on the frame rail. Over time this stress could cause a crack in the frame rail behind the cab.

10199481

Date: 2021-07-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, SUSPENSION.

All of the affected vehicles were built with front spring and front gross axle weight rating (FGAWR) below the customer expected value. The marketing Order Guide stated that on units equipped with Ambulance & Wrecker packages, customers would get up to 7000 lb front spring FGAWR. The front coil spri

10194419

Date: 2021-05-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.

Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even

10181931

Date: 2020-10-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even

10177880

Date: 2020-07-30. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION, ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY.

Some 2020 F-Super Duty vehicles built on or before 26May-2020 equipped with a high mounted stoplamp camera, may exhibit various concerns such as poor image quality, flickering and/or intermittent blank screen. If a vehicle exhibits any of these conditions replace the high mounted stoplamp camera. Re

10174384

Date: 2020-04-23. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

In some of the affected vehicles , a piston oil cooler bracket may have been damaged during engine assembly. A damaged piston oil cooler bracket may allow the piston oil cooler to detach. This can lead to low engine oil pressure and may result in intermittent engine noises and/or illumination of the

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
F-55017

Same model, other years

All model years | All Ford models

Other Ford models, 2020

Sources

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