NHTSA lists 110 complaints for the 2015 Ford Flex, 0 of them mention a crash and 2 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as FORD FLEX.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| visibility or lighting | 38 | 34.5% | 0.92 |
|---|
| loss of control | 33 | 30.0% | 0.83 |
|---|
| electrical electronic | 16 | 14.5% | 0.82 |
|---|
| mechanical failure | 10 | 9.1% | 0.74 |
|---|
| unclear | 8 | 7.3% | 0.95 |
|---|
| fluid or fuel leak | 2 | 1.8% | 0.71 |
|---|
| restraint or airbag | 2 | 1.8% | 0.94 |
|---|
| fire or overheating | 1 | 0.9% | 1.00 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 82 | 74.5% | 0.85 |
|---|
| low | 23 | 20.9% | 0.70 |
|---|
| high | 4 | 3.6% | 0.81 |
|---|
| none | 1 | 0.9% | 0.98 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 110 tagged complaints of 110 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-10-13. Systems: BACK OVER PREVENTION.
Defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse. (excerpt)
Consequence: A rearview camera that fails to properly display an image can reduce the drivera s view behind the vehicle, increasing the risk of a crash. (excerpt)
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification le (excerpt)
Do not drive: No. Park outside: No.
Date: 2020-02-10. Systems: SUSPENSION.
Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension. (excerpt)
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash. (excerpt)
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer servi (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-08-25. Systems: FUEL SYSTEM, GASOLINE.
Defect: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Do not drive: No. Park outside: No.
Date: 2015-07-24. Systems: PARKING BRAKE.
Defect: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these ve (excerpt)
Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash. (excerpt)
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
54 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 18 |
|---|
| ELECTRICAL SYSTEM | 13 |
|---|
| POWER TRAIN | 12 |
|---|
| ENGINE AND ENGINE COOLING | 7 |
|---|
| ENGINE | 4 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
| SERVICE BRAKES | 2 |
|---|
| STEERING | 2 |
|---|
11029052
Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
11025611
Date: 2025-11-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of th
11008948
Date: 2024-10-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
10254138
Date: 2024-04-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. Unlike the integrated (wired) factory keypad,
10251934
Date: 2024-03-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt
10235153
Date: 2023-04-04. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affe
10214492
Date: 2022-06-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701. This may be caused by the direct clutch cylinder/tone wheel (7F283) inadvertently
10201050
Date: 2021-08-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component dia
10194428
Date: 2021-05-24. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, POWER TRAIN.
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component dia
10180428
Date: 2020-09-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the l