The Used Car Index

2015 Ford Fusion problems

NHTSA lists 1,062 complaints for the 2015 Ford Fusion, 40 of them mention a crash and 6 mention a fire. 18 complaints mention an injury, with 19 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as FORD FUSION.

At a glance

Complaints
1,062
With crash
40
With fire
6
With injury (complaints)
18
Injuries
19
Deaths
0
Recalls
14
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,925,968
Investigations
5
Open investigations
1
Manufacturer communications
182

Complaints per 100k sold: 353.8. Units sold: 300,170; sales year: 2015; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE27926.3%
STEERING18117.0%
POWER TRAIN15514.6%
UNKNOWN OR OTHER13312.5%
ELECTRICAL SYSTEM12111.4%
SERVICE BRAKES938.8%
FUEL/PROPULSION SYSTEM585.5%
ENGINE AND ENGINE COOLING535.0%
SERVICE BRAKES, HYDRAULIC424.0%
AIR BAGS403.8%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY30
WHEELSLUGS/NUTS/BOLTS/STUDS8
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM5
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING5
LATCHES/LOCKS/LINKAGESDOORS5
POWER TRAINAUTOMATIC TRANSMISSION5
BACK OVER PREVENTIONWARNINGS4
SERVICE BRAKES, HYDRAULICPOWER ASSIST4
BACK OVER PREVENTIONSENSING SYSTEM3
ELECTRICAL SYSTEMWIRING3

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure30929.1%0.78
loss of control30228.4%0.79
electrical electronic10710.1%0.81
fluid or fuel leak979.1%0.73
fire or overheating666.2%0.74
visibility or lighting646.0%0.89
restraint or airbag504.7%0.93
unclear343.2%0.86
noise or comfort171.6%0.72
structural or corrosion161.5%0.68
Severities
LabelCountShare of taggedMean confidence
moderate71267.0%0.82
low27525.9%0.68
high635.9%0.87
none90.8%0.63
critical30.3%0.66

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1,062 tagged complaints of 1,062 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

14 recalls. Showing the latest 10 of 14.

26V376000

Date: 2026-06-09. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak. (excerpt)

Consequence: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire. (excerpt)

Remedy: Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 2 (excerpt)

Do not drive: No. Park outside: No.

23V162000

Date: 2023-03-10. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

Do not drive: No. Park outside: No.

22V413000

Date: 2022-06-10. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach. (excerpt)

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury. (excerpt)

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-73 (excerpt)

Do not drive: No. Park outside: No.

22V011000

Date: 2022-01-13. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode (excerpt)

Consequence: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury. (excerpt)

Remedy: Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02. (excerpt)

Do not drive: No. Park outside: No.

20V177000

Date: 2020-03-23. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Is (excerpt)

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant. (excerpt)

Remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. (excerpt)

Do not drive: No. Park outside: No.

19V632000

Date: 2019-08-29. Systems: STEERING.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, We (excerpt)

Consequence: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash. (excerpt)

Remedy: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for thi (excerpt)

Do not drive: No. Park outside: No.

19V590000

Date: 2019-08-12. Systems: SEAT BELTS.

Defect: Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Consequence: A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.

Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.

Do not drive: No. Park outside: No.

19V362000

Date: 2019-05-13. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Par (excerpt)

Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash. (excerpt)

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471. (excerpt)

Do not drive: No. Park outside: No.

18V592000

Date: 2018-09-10. Systems: EQUIPMENT.

Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehic (excerpt)

Consequence: An overheated cord can increase the risk of a fire. (excerpt)

Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24. (excerpt)

Do not drive: No. Park outside: No.

18V471000

Date: 2018-07-16. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignit (excerpt)

Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash. (excerpt)

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. (excerpt)

Do not drive: No. Park outside: No.

Investigations

5 investigations; 1 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

RQ22004

Opened: 2022-08-08. Closed: 2023-03-24.

Front Brake Jounce Hose Failures

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of

Systems: SERVICE BRAKES, HYDRAULIC.

Linked campaign numbers: 23V162000.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

RQ19005

Opened: 2019-12-19. Closed: 2022-02-07.

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall whi

Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.

Linked campaign numbers: 20V177000, 20V331000.

PE17007

Opened: 2017-10-23. Closed: 2018-04-23.

Steering Wheel Fastening Bolt Loosens

On March 12th, 2018, Ford Motor Company submitted a Defect Information Report to NHTSA describing a defect in the steering wheel fastening system of approximately 1,301,986 model year (MY) Ford Fusion and Lincoln MKZ. On March 1, 2018, Ford discovered a design change that affected the MY 2014-2018 subject vehicles. The affected population are MY 2014-2016 Fusion and MKZ with manual and power adjus

Systems: STEERING.

Linked campaign numbers: 18V167000.

Manufacturer communications

182 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM51
EQUIPMENT40
POWER TRAIN36
ENGINE AND ENGINE COOLING26
ENGINE16
STEERING11
STRUCTURE10
SERVICE BRAKES7

11033580

Date: 2026-05-07. Type: Other. Systems: AIR BAGS.

Harvest Program 26H02 Certain 2015 Model Year Mustang, Fusion, and Edge Vehicles Driver Airbag Module Replacement

11033582

Date: 2026-05-02. Type: Emissions. Systems: POWER TRAIN.

Certain 2014-2016 Model Year Fusion Vehicles Equipped With 1.5L Engine - Powertrain Control Module (PCM) Reprogramming

11030282

Date: 2026-03-25. Type: Other. Systems: BACK OVER PREVENTION, LANE DEPARTURE, UNKNOWN OR OTHER.

Advance Notice a Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

11029052

Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the

11029721

Date: 2026-02-17. Type: Other. Systems: POWER TRAIN.

Certain 2013-2014 Model Year Escape and 2013-2016 Fusion Vehicles Equipped with a 6F35 Transmission Shift Cable Bushing Inspection and Protective Service Cap Installation

11025611

Date: 2025-11-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of th

11024707

Date: 2025-10-16. Type: Emissions. Systems: FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER.

The affected vehicles have an emissions control system that may not control tailpipe emissions effectively over time.

11008948

Date: 2024-10-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

11006953

Date: 2024-08-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Certain 2014-2015 Model Year Fiesta, 2014-2016 Model Year Fusion, MKZ and 2014-2016 Model Year Transit Connect Vehicles Not Covered in Safety Recall: 20S15 or 23S36 Door Latch Replacement and Inspection

10254138

Date: 2024-04-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. Unlike the integrated (wired) factory keypad,

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
FUSION994
FUSION HYBRID46
FUSION ENERGI22

Same model, other years

All model years | All Ford models

Other Ford models, 2015

Sources

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