NHTSA lists 249 complaints for the 2014 Ford Flex, 11 of them mention a crash and 2 mention a fire. 8 complaints mention an injury, with 10 injuries and 0 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as FORD FLEX.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| loss of control | 76 | 30.5% | 0.83 |
|---|
| electrical electronic | 75 | 30.1% | 0.86 |
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| mechanical failure | 43 | 17.3% | 0.80 |
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| visibility or lighting | 21 | 8.4% | 0.90 |
|---|
| restraint or airbag | 9 | 3.6% | 0.95 |
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| fluid or fuel leak | 8 | 3.2% | 0.76 |
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| unclear | 8 | 3.2% | 0.88 |
|---|
| noise or comfort | 5 | 2.0% | 0.73 |
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| fire or overheating | 3 | 1.2% | 0.75 |
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| structural or corrosion | 1 | 0.4% | 0.86 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 158 | 63.5% | 0.82 |
|---|
| low | 70 | 28.1% | 0.70 |
|---|
| high | 21 | 8.4% | 0.90 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 249 tagged complaints of 249 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
4 recalls.
Date: 2020-02-10. Systems: SUSPENSION.
Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension. (excerpt)
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash. (excerpt)
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer servi (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-08-25. Systems: FUEL SYSTEM, GASOLINE.
Defect: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Do not drive: No. Park outside: No.
Date: 2014-11-07. Systems: SEATS.
Defect: Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front ai (excerpt)
Consequence: Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag. (excerpt)
Remedy: Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10. (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-07-02. Systems: POWER TRAIN.
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft (excerpt)
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders. (excerpt)
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
55 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 21 |
|---|
| ENGINE AND ENGINE COOLING | 11 |
|---|
| ELECTRICAL SYSTEM | 10 |
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| POWER TRAIN | 5 |
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| ENGINE | 4 |
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| SERVICE BRAKES | 3 |
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| STRUCTURE | 3 |
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| VISIBILITY | 3 |
|---|
11029052
Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
11008948
Date: 2024-10-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
10254138
Date: 2024-04-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. Unlike the integrated (wired) factory keypad,
10235153
Date: 2023-04-04. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affe
10180428
Date: 2020-09-25. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the l
10172972
Date: 2020-03-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the peri
10164596
Date: 2019-08-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system
10164508
Date: 2019-08-09. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or disc
10164497
Date: 2019-08-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available
10163573
Date: 2019-07-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a