NHTSA lists 507 complaints for the 2018 Ford Fusion, 18 of them mention a crash and 2 mention a fire. 11 complaints mention an injury, with 13 injuries and 1 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as FORD FUSION.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 196 | 38.7% | 0.81 |
|---|
| fluid or fuel leak | 83 | 16.4% | 0.75 |
|---|
| fire or overheating | 75 | 14.8% | 0.76 |
|---|
| loss of control | 61 | 12.0% | 0.75 |
|---|
| electrical electronic | 55 | 10.8% | 0.79 |
|---|
| restraint or airbag | 12 | 2.4% | 0.99 |
|---|
| structural or corrosion | 9 | 1.8% | 0.69 |
|---|
| unclear | 8 | 1.6% | 0.93 |
|---|
| visibility or lighting | 5 | 1.0% | 0.82 |
|---|
| noise or comfort | 3 | 0.6% | 0.76 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 290 | 57.2% | 0.77 |
|---|
| low | 187 | 36.9% | 0.69 |
|---|
| high | 24 | 4.7% | 0.87 |
|---|
| none | 5 | 1.0% | 0.87 |
|---|
| critical | 1 | 0.2% | 0.80 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 507 tagged complaints of 507 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2023-03-10. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Do not drive: No. Park outside: No.
Date: 2018-03-12. Systems: STEERING.
Defect: Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Do not drive: No. Park outside: No.
Investigations
2 investigations; 0 open.
DP22005
Opened: 2023-01-27. Closed: 2023-08-07.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: 22V063000.
RQ22004
Opened: 2022-08-08. Closed: 2023-03-24.
Front Brake Jounce Hose Failures
On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of
Systems: SERVICE BRAKES, HYDRAULIC.
Linked campaign numbers: 23V162000.
Manufacturer communications
170 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 62 |
|---|
| ENGINE AND ENGINE COOLING | 45 |
|---|
| EQUIPMENT | 39 |
|---|
| POWER TRAIN | 24 |
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| ENGINE | 8 |
|---|
| SEATS | 7 |
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| UNKNOWN OR OTHER | 7 |
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| COMMUNICATION | 6 |
|---|
11029052
Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
11025837
Date: 2025-11-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone co
11025611
Date: 2025-11-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of th
11010950
Date: 2024-11-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.
11008948
Date: 2024-10-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
11001174
Date: 2024-05-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty
10254138
Date: 2024-04-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. Unlike the integrated (wired) factory keypad,
10251952
Date: 2024-03-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may coll
10251934
Date: 2024-03-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt
10241627
Date: 2023-08-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the ve