The Used Car Index

2020 Ford Mustang problems

NHTSA lists 120 complaints for the 2020 Ford Mustang, 13 of them mention a crash and 5 mention a fire. 7 complaints mention an injury, with 8 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FORD MUSTANG.

At a glance

Complaints
120
With crash
13
With fire
5
With injury (complaints)
7
Injuries
8
Deaths
0
Recalls
8
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,448,655
Investigations
1
Open investigations
1
Manufacturer communications
184

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM2520.8%
ENGINE2520.8%
POWER TRAIN2520.8%
UNKNOWN OR OTHER2218.3%
SERVICE BRAKES1512.5%
BACK OVER PREVENTION1210.0%
AIR BAGS86.7%
FUEL/PROPULSION SYSTEM75.8%
STRUCTURE65.0%
FORWARD COLLISION AVOIDANCE43.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY6
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING4
BACK OVER PREVENTIONSENSING SYSTEM2
BACK OVER PREVENTIONWARNINGS2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCEWARNINGS1
FUEL SYSTEM, GASOLINESTORAGE1
POWER TRAINAUTOMATIC TRANSMISSION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure3025.0%0.85
visibility or lighting2117.5%0.81
electrical electronic2016.7%0.80
loss of control1512.5%0.92
unclear97.5%0.86
fluid or fuel leak86.7%0.81
fire or overheating75.8%0.88
restraint or airbag65.0%0.85
structural or corrosion32.5%0.81
noise or comfort10.8%0.63
Severities
LabelCountShare of taggedMean confidence
moderate6352.5%0.80
low3428.3%0.71
high1915.8%0.95
none32.5%0.73
critical10.8%0.55

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 120 tagged complaints of 120 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

8 recalls.

25V695000

Date: 2025-10-13. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse. (excerpt)

Consequence: A rearview camera that fails to properly display an image can reduce the drivera s view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification le (excerpt)

Do not drive: No. Park outside: No.

25V442000

Date: 2025-06-27. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to (excerpt)

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash. (excerpt)

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72. (excerpt)

Do not drive: No. Park outside: No.

23V727000

Date: 2023-10-27. Systems: ELECTRICAL SYSTEM.

Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Consequence: Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.

Remedy: Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.

Do not drive: No. Park outside: No.

22V382000

Date: 2022-05-27. Systems: POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, which may disable all of these functions.

Consequence: A rearview camera or reverse light that is disabled reduces the driver's rear view, increasing the risk of a crash. Disabled driver assist features (traction control, forward collision warning, blind spot warning, cross traffic indicator) may increase the risk of a crash.

Remedy: Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.

Do not drive: No. Park outside: No.

20V575000

Date: 2020-09-23. Systems: BACK OVER PREVENTION.

Defect: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle (excerpt)

Consequence: Reduced rearward visibility can increase the risk of a crash. (excerpt)

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. (excerpt)

Do not drive: No. Park outside: No.

20V573000

Date: 2020-09-23. Systems: SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC.

Defect: Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.

Consequence: A broken brake pedal could affect braking ability, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall began January 26, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.

Do not drive: No. Park outside: No.

20V306000

Date: 2020-05-27. Systems: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE.

Defect: Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High Beam Control may not function as intended.

Consequence: If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.

Remedy: Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.

Do not drive: No. Park outside: No.

20V263000

Date: 2020-05-08. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Defect: Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Remedy: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

RQ21002

Opened: 2021-08-03. Closed: Not listed.

Rearview Camera FMVSS 111 Noncompliance

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rea

Systems: BACK OVER PREVENTION.

Linked campaign numbers: 26V104, 26V121, 26V606.

Manufacturer communications

184 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM61
EQUIPMENT47
POWER TRAIN46
UNKNOWN OR OTHER31
ENGINE AND ENGINE COOLING18
STRUCTURE8
COMMUNICATION6
SEATS6

11031792

Date: 2026-04-29. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Harvest Program 25H05 a Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

11031263

Date: 2026-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, LANE DEPARTURE.

Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs)

11030178

Date: 2026-03-18. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER.

This bulletin supersedes TSB 26-2059. Reason For Update: To add missing labor operations. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indica

11029052

Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the

11029595

Date: 2026-02-17. Type: Other. Systems: ELECTRICAL SYSTEM.

Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Linco

11027828

Date: 2026-01-06. Type: Other. Systems: VISIBILITY/WIPER.

Rear View Camera Inspection For One-Time Replacement

11026890

Date: 2025-12-22. Type: Other. Systems: UNKNOWN OR OTHER, VISIBILITY/WIPER.

Certain 2015-2020 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement

11026928

Date: 2025-12-02. Type: Other. Systems: UNKNOWN OR OTHER.

Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement

11026013

Date: 2025-11-19. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.

11025611

Date: 2025-11-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of th

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MUSTANG120

Same model, other years

All model years | All Ford models

Other Ford models, 2020

Sources

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