The Used Car Index

2018 Jeep Grand Cherokee problems

NHTSA lists 854 complaints for the 2018 Jeep Grand Cherokee, 42 of them mention a crash and 10 mention a fire. 31 complaints mention an injury, with 33 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as JEEP GRAND CHEROKEE.

At a glance

Complaints
854
With crash
42
With fire
10
With injury (complaints)
31
Injuries
33
Deaths
0
Recalls
10
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
4,815,661
Investigations
3
Open investigations
2
Manufacturer communications
446

Complaints per 100k sold: 379.711. Units sold: 224,908; sales year: 2018; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM33939.7%
UNKNOWN OR OTHER26731.3%
ENGINE12414.5%
POWER TRAIN758.8%
FUEL/PROPULSION SYSTEM445.2%
SEATS435.0%
VEHICLE SPEED CONTROL384.4%
SERVICE BRAKES, HYDRAULIC323.7%
SERVICE BRAKES293.4%
AIR BAGS242.8%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY12
BACK OVER PREVENTIONWARNINGS8
EQUIPMENTELECTRICAL7
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING7
FORWARD COLLISION AVOIDANCEWARNINGS7
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING5
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL5
LANE DEPARTUREBLIND SPOT DETECTION5
SEATSFRONT ASSEMBLY3
STRUCTUREINTERIOR PANELS3

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic45353.0%0.94
loss of control12114.2%0.83
mechanical failure10312.1%0.77
restraint or airbag526.1%0.84
unclear323.7%0.95
visibility or lighting283.3%0.79
fire or overheating232.7%0.82
fluid or fuel leak232.7%0.77
noise or comfort131.5%0.69
structural or corrosion60.7%0.52
Severities
LabelCountShare of taggedMean confidence
moderate59069.1%0.86
low18421.5%0.75
high738.5%0.92
none50.6%0.75
critical20.2%0.83

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 854 tagged complaints of 854 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

10 recalls.

24V838000

Date: 2024-11-07. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied. (excerpt)

Consequence: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash. (excerpt)

Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new (excerpt)

Do not drive: No. Park outside: No.

23V411000

Date: 2023-06-08. Systems: ENGINE AND ENGINE COOLING.

Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall. (excerpt)

Consequence: An engine stall can increase the risk of a crash. (excerpt)

Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC cust (excerpt)

Do not drive: No. Park outside: No.

22V426000

Date: 2022-06-09. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied. (excerpt)

Consequence: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle. (excerpt)

Remedy: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date ha (excerpt)

Do not drive: No. Park outside: No.

22V406000

Date: 2022-06-09. Systems: FUEL SYSTEM, DIESEL.

Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation. (excerpt)

Consequence: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners m (excerpt)

Do not drive: No. Park outside: No.

20V699000

Date: 2020-11-12. Systems: ENGINE AND ENGINE COOLING.

Defect: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold. (excerpt)

Consequence: Combustion in the intake manifold can increase the risk of a fire. (excerpt)

Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March (excerpt)

Do not drive: No. Park outside: No.

18V759000

Date: 2018-10-29. Systems: EQUIPMENT.

Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

Consequence: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.

Do not drive: No. Park outside: No.

18V524000

Date: 2018-08-09. Systems: ELECTRICAL SYSTEM.

Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module (excerpt)

Consequence: A vehicle stall can increase the risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87. (excerpt)

Do not drive: No. Park outside: No.

18V332000

Date: 2018-05-17. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.

Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jee (excerpt)

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. (excerpt)

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d (excerpt)

Do not drive: No. Park outside: No.

18V280000

Date: 2018-05-01. Systems: POWER TRAIN.

Defect: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

Do not drive: No. Park outside: No.

18V048000

Date: 2018-01-11. Systems: FUEL SYSTEM, GASOLINE.

Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.

Consequence: If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.

Remedy: Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.

Do not drive: No. Park outside: No.

Investigations

3 investigations; 2 open.

EA23001

Opened: 2023-03-17. Closed: Not listed.

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle

Systems: FUEL SYSTEM, DIESEL.

Linked campaign numbers: 24V957.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

PE19014

Opened: 2019-09-09. Closed: 2026-02-25.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small

Systems: SEATS.

Linked campaign numbers: None listed.

Manufacturer communications

446 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT138
ELECTRICAL SYSTEM121
ENGINE AND ENGINE COOLING57
POWER TRAIN45
STRUCTURE38
ENGINE28
BACK OVER PREVENTION20
SEATS18

11037340

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING

11037341

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

EVAPORATOR - AIR CONDITIONING

11037351

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace

11037270

Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace

11034385

Date: 2026-06-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Backup Camera Poor Image Quality Inspection

11033975

Date: 2026-06-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033897

Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11033308

Date: 2026-05-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

11031337

Date: 2026-04-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Power Liftgate Inoperative.

11031241

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GRAND CHEROKEE854

Same model, other years

All model years | All Jeep models

Other Jeep models, 2018

Sources

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