NHTSA lists 406 complaints for the 2021 Jeep Grand Cherokee, 20 of them mention a crash and 8 mention a fire. 12 complaints mention an injury, with 13 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as JEEP GRAND CHEROKEE.
Recalls
See new recalls and investigations this week.
12 recalls. Showing the latest 10 of 12.
Date: 2024-06-13. Systems: BACK OVER PREVENTION.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andA Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federa (excerpt)
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B. (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-02-22. Systems: STEERING, SUSPENSION.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Do not drive: No. Park outside: No.
Date: 2023-08-14. Systems: BACK OVER PREVENTION.
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety (excerpt)
Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash. (excerpt)
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-06-08. Systems: SUSPENSION.
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Consequence: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
Do not drive: No. Park outside: No.
Date: 2023-05-18. Systems: STEERING.
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Do not drive: No. Park outside: No.
Date: 2022-07-28. Systems: EXTERIOR LIGHTING.
Defect: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Consequence: A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Remedy: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
Do not drive: No. Park outside: No.
Date: 2022-04-28. Systems: ENGINE AND ENGINE COOLING.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Consequence: An unexpected loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
Do not drive: No. Park outside: No.
Date: 2022-03-24. Systems: CHILD SEAT, SEATS.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
Do not drive: No. Park outside: No.
Date: 2021-12-09. Systems: EXTERIOR LIGHTING.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Do not drive: No. Park outside: No.
Date: 2021-11-10. Systems: AIR BAGS.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Consequence: Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Do not drive: No. Park outside: No.
Manufacturer communications
1,322 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 416 |
|---|
| EQUIPMENT | 255 |
|---|
| STRUCTURE | 140 |
|---|
| POWER TRAIN | 93 |
|---|
| ENGINE AND ENGINE COOLING | 88 |
|---|
| VISIBILITY | 76 |
|---|
| BACK OVER PREVENTION | 71 |
|---|
| SUSPENSION | 60 |
|---|
11037582
Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: a **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** a FCW OFF light ON with no DTCs and can't turn off. a Blank screen an
11037592
Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
APPLIQUE - FRONT DOOR
11037340
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
EVAPORATOR - AIR CONDITIONING
11037341
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
EVAPORATOR - AIR CONDITIONING
11037350
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
11037351
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace
11037345
Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
11037270
Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Qudra Lift Reman Compressor Excessive Repairs on Quadra Lift Reman Compressors Part Numbers: 68041137AF / R8572790AA / 68087233AA / 52124932AE / 52124934AE / 68064343AC Purpose The Star Parts Catalog has been updated to support component-level repair of the Quadra-Lift air suspension system. Replace
11036771
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
11036280
Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: STEERING, WHEELS.
Steering Dragging While Recreational Flat Towing Behind RV.