Defect: Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
6 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
3
STRUCTURE
3
VISIBILITY
1
10248985
Date: 2024-01-17. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
10245576
Date: 2023-11-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
10209261
Date: 2022-03-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
10187956
Date: 2021-03-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper
10174991
Date: 2020-05-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
10172607
Date: 2020-03-19. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, VISIBILITY.
This is the repair instructions, dealer letter, and owner letter for advisory 20-375. It has been determined certain Kinro frameless windows were manufactured with a poor adhesive bond between the glass and aluminum frame, and attachments on crank out and egress windows. The remedy is to perform a p
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.