NHTSA lists 981 complaints for the 2013 Kia Sorento, 23 of them mention a crash and 44 mention a fire. 22 complaints mention an injury, with 33 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as KIA SORENTO.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2023-09-25. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driv (excerpt)
Consequence: An engine compartment fire while parked or driving can increase the risk of injury. (excerpt)
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number (excerpt)
Do not drive: No. Park outside: Yes.
Date: 2020-12-02. Systems: ENGINE.
Defect: Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving. (excerpt)
Consequence: An engine compartment fire increases the risk of injury. (excerpt)
Remedy: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-80 (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-12-19. Systems: ENGINE, FUEL SYSTEM, GASOLINE.
Defect: Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued dur (excerpt)
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire. (excerpt)
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172. (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-03-31. Systems: ENGINE AND ENGINE COOLING.
Defect: Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Do not drive: No. Park outside: No.
Date: 2015-10-06. Systems: POWER TRAIN.
Defect: Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicle (excerpt)
Consequence: Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash. (excerpt)
Remedy: Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124. (excerpt)
Do not drive: No. Park outside: No.
Investigations
10 investigations; 1 open.
AQ23002
Opened: 2023-11-17. Closed: Not listed.
Hyundai and Kia ABS Module Fires
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect
Systems: SERVICE BRAKES, HYDRAULIC.
Linked campaign numbers: None listed.
DP22003
Opened: 2022-09-12. Closed: 2023-12-12.
Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i
Systems: ENGINE.
Linked campaign numbers: None listed.
EA21003
Opened: 2021-12-22. Closed: 2024-02-05.
Engine Fires
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.A During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, inclu
Systems: ENGINE.
Linked campaign numbers: 23V877.
DP21003
Opened: 2021-11-12. Closed: 2023-06-20.
Throttle control system vulnerabilities
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: None listed.
PE20008
Opened: 2020-06-01. Closed: 2022-01-25.
Headlight Failure
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on seventy-four Vehicle Owner Questionnaires (VOQs) reporting headlight failures on model year (MY) 2011-2013 KIA Sorento vehicles.In its response to ODI's June 25, 2020, information request letter (portions of which were submitted under request for confidentiality), Kia Motor America (Kia) provided design deta
Systems: EXTERIOR LIGHTING.
Linked campaign numbers: None listed.
PE19004
Opened: 2019-03-29. Closed: 2021-12-22.
Non-crash Vehicle Fires
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and
Systems: ELECTRICAL SYSTEM, ENGINE, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
Linked campaign numbers: 20V088000, 20V100000, 20V101000, 20V518000, 20V519000, 20V750000, 21V331000, 21V844000.
DP18003
Opened: 2018-08-21. Closed: 2019-05-10.
Non-crash Vehicle Fires
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to
Systems: ELECTRICAL SYSTEM, ENGINE, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
Linked campaign numbers: 18V907000, 18V934000, 19V120000, 19V204000.
RQ17003
Opened: 2017-05-18. Closed: 2021-12-22.
Scope and Timeliness
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be li
Systems: ENGINE.
Linked campaign numbers: 17V224000, 19V101000.
EA14002
Opened: 2014-05-12. Closed: 2021-01-15.
Panoramic Glass Sunroof Breakage
The investigation focused on spontaneous breakage (fracture) of the panoramic sunroof (sunroof) on MY 2011-2013 Kia Sorento vehicles. The sunroof is constructed of tempered glass (often referred to as ?safety glass?), which, when broken, crumbles into granular chunks rather than splintering into jagged shards. The failure summary above shows NHTSA reports identified by the Office of Defects Invest
Systems: VISIBILITY.
Linked campaign numbers: None listed.
PE13035
Opened: 2013-10-21. Closed: 2014-05-21.
Panoramic Sunroof Breakage
On October 21, 2013 the Office of Defects Investigation (ODI) opened PE13-035 in order to further examine claims that the sunroof would spontaneously break on 2011-2013 Kia Sorento vehicles.The majority of these claims occurred while the vehicle was in motion.Glass shattering while driving may distract the driver, and the resulting glass particles which enter the passenger compartment may injure o
Systems: VISIBILITY.
Linked campaign numbers: None listed.
Manufacturer communications
228 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 73 |
|---|
| ELECTRICAL SYSTEM | 66 |
|---|
| ENGINE AND ENGINE COOLING | 43 |
|---|
| ENGINE | 40 |
|---|
| AIR BAGS | 14 |
|---|
| SEATS | 14 |
|---|
| STRUCTURE | 14 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 11 |
|---|
11034003
Date: 2026-06-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin prov
11028908
Date: 2026-02-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin prov
11026825
Date: 2025-12-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have bee
11026980
Date: 2025-12-17. Type: Other. Systems: STRUCTURE.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free
11026698
Date: 2025-12-09. Type: Other. Systems: BACK OVER PREVENTION.
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal
11025768
Date: 2025-11-13. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, SEATS.
TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front pass
11017172
Date: 2025-04-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid ty
11017109
Date: 2025-04-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repair
11014912
Date: 2025-02-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repair
11011945
Date: 2024-12-11. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, STEERING.
TECHNICAL SERVICE BULLETIN: AIRBAG WARNING LIGHT ON (WTY003) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the replacement of the clock spring as