The Used Car Index

2004 Kia Sorento problems

NHTSA lists 220 complaints for the 2004 Kia Sorento, 11 of them mention a crash and 12 mention a fire. 9 complaints mention an injury, with 16 injuries and 1 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as KIA SORENTO.

At a glance

Complaints
220
With crash
11
With fire
12
With injury (complaints)
9
Injuries
16
Deaths
1
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
22

Complaints per 100k sold unavailable. The required sales year is missing.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE4620.9%
ENGINE AND ENGINE COOLING4620.9%
POWER TRAIN4018.2%
SUSPENSION3013.6%
ELECTRICAL SYSTEM2812.7%
STRUCTURE2812.7%
STEERING2410.9%
AIR BAGS146.4%
EXTERIOR LIGHTING146.4%
UNKNOWN OR OTHER135.9%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY21
ENGINE AND ENGINE COOLINGENGINE12
ENGINE AND ENGINE COOLINGCOOLING SYSTEM8
POWER TRAINDRIVELINE7
POWER TRAINAUTOMATIC TRANSMISSION5
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM4
POWER TRAINMANUAL TRANSMISSION4
STRUCTUREFRAME AND MEMBERS4
AIR BAGSFRONTAL2
ELECTRICAL SYSTEM12V/24V/48V BATTERY2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

22 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING6
EQUIPMENT4
EQUIPMENT ADAPTIVE/MOBILITY3
EXTERIOR LIGHTING3
FUEL SYSTEM, GASOLINE3
FUEL SYSTEM, OTHER3
ELECTRICAL SYSTEM2
ENGINE2

10201529

Date: 2021-09-13. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING, STRUCTURE.

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models tha

10133170

Date: 2018-03-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.

10109812

Date: 2017-01-18. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washe

10109777

Date: 2016-11-04. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT ADAPTIVE/MOBILITY, LATCHES/LOCKS/LINKAGES.

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other

10183431

Date: 2016-04-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.

TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cab

10090606

Date: 2013-01-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

PITSTOP: UNUSUAL FUEL TRIM VALUES AND/OR MISFIRE CODES AFTER INCORRECT ENGINE REPAIR - THIS OUTLINES THE PROCEDURE TO FOLLOW IF AFTER AN ENGINE REPAIR YOU ENCOUNTER A COMPLAINT RELATING TO MIL ON (DTC P)#)X) WITH A MISFIRE DURING ACCELERATION AND/OR YOU FIND UNUSUAL FUEL TRIM VALUES OUTSIDE THE NORM

10060226

Date: 2013-01-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, EQUIPMENT, FUEL SYSTEM, OTHER.

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10043654

Date: 2012-01-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.

KIA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. FUEL TANK AIR FILTER REPLACEMENT. *KB

10037693

Date: 2011-01-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

KIA: THERE MAY BE ERRATIC SHIFTING, SHIFT SHOCK, AND A MALFUNCTION LIGHT ON WITH STORED TROUBLE CODES. THIS IS CAUSED BY A PROBLEM WITHIN THE TRANSFER MOTOR. *RM

10037420

Date: 2010-11-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER.

KIA: FUEL TANK AIR FILTER REMINDER. THE AIR FILTER CAN ACCUMULATE DIRT OVER TIME AND NEEDS TO BE MAINTAINED. *RM

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SORENTO220

Same model, other years

All model years | All Kia models

Other Kia models, 2004

Sources

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