The Used Car Index

2022 Kia Sorento problems

NHTSA lists 189 complaints for the 2022 Kia Sorento, 4 of them mention a crash and 1 mention a fire. 4 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as KIA SORENTO.

At a glance

Complaints
189
With crash
4
With fire
1
With injury (complaints)
4
Injuries
4
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
144,979
Investigations
0
Open investigations
0
Manufacturer communications
85

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN6433.9%
ENGINE5227.5%
UNKNOWN OR OTHER3820.1%
ELECTRICAL SYSTEM3015.9%
SERVICE BRAKES179.0%
VEHICLE SPEED CONTROL157.9%
FUEL/PROPULSION SYSTEM147.4%
STEERING105.3%
VISIBILITY94.8%
VISIBILITY/WIPER94.8%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING4
VISIBILITYWINDSHIELD4
FORWARD COLLISION AVOIDANCEWARNINGS3
LANE DEPARTUREASSIST2
VISIBILITYSUN/MOON ROOF ASSEMBLY2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
BACK OVER PREVENTIONWARNINGS1
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM1
EQUIPMENTMECHANICAL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control6232.8%0.77
mechanical failure4423.3%0.74
electrical electronic3518.5%0.76
unclear126.3%0.94
structural or corrosion115.8%0.50
visibility or lighting73.7%0.85
noise or comfort63.2%0.86
fire or overheating52.6%0.82
fluid or fuel leak52.6%0.76
restraint or airbag21.1%0.67
Severities
LabelCountShare of taggedMean confidence
moderate14375.7%0.84
low3518.5%0.71
high105.3%0.86
none10.5%0.84

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 189 tagged complaints of 189 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

6 recalls.

25V649000

Date: 2025-09-25. Systems: ELECTRICAL SYSTEM, VISIBILITY.

Defect: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.

Consequence: A fire increases the risk of injury.

Remedy: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.

Do not drive: No. Park outside: No.

23V610000

Date: 2023-08-31. Systems: BACK OVER PREVENTION.

Defect: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

Do not drive: No. Park outside: No.

22V760000

Date: 2022-10-11. Systems: POWER TRAIN.

Defect: Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Consequence: Loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.

Do not drive: No. Park outside: No.

22V703000

Date: 2022-09-19. Systems: TRAILER HITCHES.

Defect: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an el (excerpt)

Consequence: A fire while parked or driving can increase the risk of injury. (excerpt)

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249. (excerpt)

Do not drive: No. Park outside: Yes.

22V509000

Date: 2022-07-19. Systems: TIRES.

Defect: Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence: Impaired anti-lock braking or traction control systems can increase the risk of a crash.

Remedy: Dealers will inspect and replace the spare tire, as necessary, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC244.

Do not drive: No. Park outside: No.

22V202000

Date: 2022-03-29. Systems: ENGINE AND ENGINE COOLING.

Defect: Kia Motor America (Kia) is recalling certain 2022 Sorento vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.

Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC233.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

85 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM34
POWER TRAIN15
ELE13
ENGINE AND ENGINE COOLING11
ELECTRONIC STABILITY CONTROL6
FORWARD COLLISION AVOIDANCE6
PARKING BRAKE6
SERVICE BRAKES, HYDRAULIC6

11034003

Date: 2026-06-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin prov

11033217

Date: 2026-05-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may impr

11032900

Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC REPLACEMENT & BURNISHING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front brake discs on ce

11031906

Date: 2026-04-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all

11030386

Date: 2026-03-26. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY042) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2021-2025 MY Sorento, 2021-2025 MY Sorento Hybrid (HEV), an

11030383

Date: 2026-03-24. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY042) - This document is the announcement to the dealer principals advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for eligible vehicles, from 5 years / 60,000 m

11030385

Date: 2026-03-24. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Service managers advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for eligible veh

11030387

Date: 2026-03-24. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY042) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY042.

11030388

Date: 2026-03-24. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY042) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.

11030389

Date: 2026-03-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION AND REPLACEMENT (WTY042) - This bulletin provides information associated with the a Warranty Extension Programa (WTY042) to inspect and, if necessary, replace the horn assembly on certain vehicles listed in the tabl

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SORENTO189

Same model, other years

All model years | All Kia models

Other Kia models, 2022

Sources

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