NHTSA lists 148 complaints for the 2017 Mazda CX-5, 5 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 3 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MAZDA CX-5.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 61 | 41.2% | 0.94 |
|---|
| mechanical failure | 34 | 23.0% | 0.80 |
|---|
| loss of control | 27 | 18.2% | 0.88 |
|---|
| structural or corrosion | 9 | 6.1% | 0.83 |
|---|
| visibility or lighting | 7 | 4.7% | 0.77 |
|---|
| restraint or airbag | 4 | 2.7% | 0.77 |
|---|
| noise or comfort | 2 | 1.4% | 0.66 |
|---|
| unclear | 2 | 1.4% | 0.96 |
|---|
| fire or overheating | 1 | 0.7% | 1.00 |
|---|
| fluid or fuel leak | 1 | 0.7% | 0.91 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 99 | 66.9% | 0.87 |
|---|
| low | 39 | 26.4% | 0.78 |
|---|
| high | 8 | 5.4% | 0.83 |
|---|
| none | 2 | 1.4% | 0.85 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 148 tagged complaints of 148 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
1 recalls.
Date: 2017-11-21. Systems: ELECTRICAL SYSTEM, TRAILER HITCHES.
Defect: Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Consequence: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
Do not drive: No. Park outside: No.
Manufacturer communications
572 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 180 |
|---|
| EQUIPMENT | 178 |
|---|
| ENGINE AND ENGINE COOLING | 56 |
|---|
| STRUCTURE | 51 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 46 |
|---|
| POWER TRAIN | 46 |
|---|
| UNKNOWN OR OTHER | 44 |
|---|
| ENGINE | 30 |
|---|
11037899
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con
11036688
Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fittin
11034447
Date: 2026-06-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by ask
11032003
Date: 2026-05-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be caused by insufficient sealing at the driv
11032104
Date: 2026-04-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on
11032103
Date: 2026-04-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN, SERVICE BRAKES, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the sch
11032101
Date: 2026-04-16. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a repla
11032019
Date: 2026-04-11. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is over
11032100
Date: 2026-04-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions after a vehicle body repair. A newly painted fender stay (2) may be causing a poo
11028133
Date: 2026-01-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method a ? B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys a ? 5-digit codes CANNOT be provided for 2019 and newer vehicles (the traditional 5-dig