The Used Car Index

2026 Mazda CX-5 problems

NHTSA lists 14 complaints for the 2026 Mazda CX-5, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as MAZDA CX-5.

At a glance

Complaints
14
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
75

Complaints per 100k sold unavailable. This model year is too recent for a sales denominator.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
UNKNOWN OR OTHER642.9%
ELECTRICAL SYSTEM535.7%
VISIBILITY/WIPER321.4%
BACK OVER PREVENTION17.1%
EQUIPMENT17.1%
EXTERIOR LIGHTING17.1%
FORWARD COLLISION AVOIDANCE17.1%
POWER TRAIN17.1%
SEATS17.1%
SERVICE BRAKES17.1%
Top subsystems
SystemSubsystemComplaints
BACK OVER PREVENTIONSENSING SYSTEM1
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1
EQUIPMENTELECTRICAL1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic964.3%0.95
loss of control214.3%0.69
visibility or lighting214.3%0.69
mechanical failure17.1%0.50
Severities
LabelCountShare of taggedMean confidence
moderate964.3%0.82
low535.7%0.73

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 14 tagged complaints of 14 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

75 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM52
UNKNOWN OR OTHER42
ENGINE7
STRUCTURE4
POWER TRAIN3
SERVICE BRAKES2
WHEELS2
EXTERIOR LIGHTING1

11037900

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting St

11037899

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con

11037634

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during t

11037018

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING, UNKNOWN OR OTHER.

This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda A

11037633

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-015/26 05/27/26, 04/20/26, 04/09/26, 03/25/26 and 03/13/26 DESCRIPTION Index Intermittent Globe with a slash icon a ? Beep sound near the SOS button and SOS button amber or red LED a ? Instrume

11037897

Date: 2026-09-02. Type: Over The Air. Systems: ELECTRICAL SYSTEM.

Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication a Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) a Battery Depletion - 2026MY CX-5 vehicles URGENT - STOP DELIVERY OF AFFECTED VEHICLES: MAZDA SALES AND SERVICE TEAMS - ACTION ITEM: Betw

11036736

Date: 2026-08-22. Type: Over The Air. Systems: ELECTRICAL SYSTEM.

Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication a Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) a Battery Depletion - 2026MY CX-5 vehicles URGENT - STOP DELIVERY OF AFFECTED VEHICLES: MAZDA SALES AND SERVICE TEAMS - ACTION ITEM: Betw

11037003

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Use this procedure if Body Control Module (BCM) failure occurs due to the laptop rebooting or crashing during a BCM software update with MDARS II.

11037011

Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, WHEELS.

This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missin

11037019

Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CX-514

Same model, other years

All model years | All Mazda models

Other Mazda models, 2026

Sources

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