NHTSA lists 14 complaints for the 2026 Mazda CX-5, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as MAZDA CX-5.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 9 | 64.3% | 0.95 |
|---|
| loss of control | 2 | 14.3% | 0.69 |
|---|
| visibility or lighting | 2 | 14.3% | 0.69 |
|---|
| mechanical failure | 1 | 7.1% | 0.50 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 9 | 64.3% | 0.82 |
|---|
| low | 5 | 35.7% | 0.73 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 14 tagged complaints of 14 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Manufacturer communications
75 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 52 |
|---|
| UNKNOWN OR OTHER | 42 |
|---|
| ENGINE | 7 |
|---|
| STRUCTURE | 4 |
|---|
| POWER TRAIN | 3 |
|---|
| SERVICE BRAKES | 2 |
|---|
| WHEELS | 2 |
|---|
| EXTERIOR LIGHTING | 1 |
|---|
11037900
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting St
11037899
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con
11037634
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during t
11037018
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda A
11037633
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-015/26 05/27/26, 04/20/26, 04/09/26, 03/25/26 and 03/13/26 DESCRIPTION Index Intermittent Globe with a slash icon a ? Beep sound near the SOS button and SOS button amber or red LED a ? Instrume
11037897
Date: 2026-09-02. Type: Over The Air. Systems: ELECTRICAL SYSTEM.
Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication a Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) a Battery Depletion - 2026MY CX-5 vehicles URGENT - STOP DELIVERY OF AFFECTED VEHICLES: MAZDA SALES AND SERVICE TEAMS - ACTION ITEM: Betw
11036736
Date: 2026-08-22. Type: Over The Air. Systems: ELECTRICAL SYSTEM.
Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication a Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) a Battery Depletion - 2026MY CX-5 vehicles URGENT - STOP DELIVERY OF AFFECTED VEHICLES: MAZDA SALES AND SERVICE TEAMS - ACTION ITEM: Betw
11037003
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Use this procedure if Body Control Module (BCM) failure occurs due to the laptop rebooting or crashing during a BCM software update with MDARS II.
11037011
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, WHEELS.
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missin
11037019
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.