NHTSA lists 147 complaints for the 2021 Mazda CX-5, 9 of them mention a crash and 0 mention a fire. 5 complaints mention an injury, with 7 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MAZDA CX-5.
Complaints per 100k sold: 89.667. Units sold: 163,940; sales year: 2021; basis: calendar_year_us_sales_proxy_for_model_year. goodcarbadcar.net.
| System | Complaints | Share of this vehicle's complaints |
|---|---|---|
| ENGINE | 80 | 54.4% |
| POWER TRAIN | 17 | 11.6% |
| UNKNOWN OR OTHER | 17 | 11.6% |
| ELECTRICAL SYSTEM | 12 | 8.2% |
| FORWARD COLLISION AVOIDANCE | 11 | 7.5% |
| SERVICE BRAKES | 11 | 7.5% |
| VEHICLE SPEED CONTROL | 8 | 5.4% |
| FUEL/PROPULSION SYSTEM | 7 | 4.8% |
| LANE DEPARTURE | 7 | 4.8% |
| AIR BAGS | 4 | 2.7% |
| System | Subsystem | Complaints |
|---|---|---|
| FORWARD COLLISION AVOIDANCE | AUTOMATIC EMERGENCY BRAKING | 8 |
| FORWARD COLLISION AVOIDANCE | WARNINGS | 5 |
| LANE DEPARTURE | BLIND SPOT DETECTION | 4 |
| FORWARD COLLISION AVOIDANCE | ADAPTIVE CRUISE CONTROL | 3 |
| LANE DEPARTURE | WARNING | 2 |
| STRUCTURE | BODY | 2 |
| TIRES | SIDEWALL | 2 |
| TIRES | TREAD/BELT | 2 |
| BACK OVER PREVENTION | SENSING SYSTEM | 1 |
| BACK OVER PREVENTION | WARNINGS | 1 |
One complaint can name several systems, so shares can add to more than 100 percent.
These labels are model-generated, not NHTSA data.
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| fluid or fuel leak | 47 | 32.0% | 0.69 |
| mechanical failure | 34 | 23.1% | 0.68 |
| electrical electronic | 26 | 17.7% | 0.83 |
| loss of control | 19 | 12.9% | 0.84 |
| noise or comfort | 6 | 4.1% | 0.68 |
| visibility or lighting | 6 | 4.1% | 0.75 |
| restraint or airbag | 4 | 2.7% | 0.99 |
| structural or corrosion | 3 | 2.0% | 0.85 |
| fire or overheating | 1 | 0.7% | 0.45 |
| unclear | 1 | 0.7% | 0.47 |
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| low | 73 | 49.7% | 0.81 |
| moderate | 61 | 41.5% | 0.78 |
| high | 12 | 8.2% | 0.92 |
| critical | 1 | 0.7% | 0.82 |
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 147 tagged complaints of 147 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
See new recalls and investigations this week.
0 recalls.
0 investigations; 0 open.
501 manufacturer communications.
| System | Count |
|---|---|
| ELECTRICAL SYSTEM | 192 |
| EQUIPMENT | 113 |
| ENGINE AND ENGINE COOLING | 78 |
| ENGINE | 76 |
| UNKNOWN OR OTHER | 73 |
| EQUIPMENT ADAPTIVE/MOBILITY | 49 |
| STRUCTURE | 36 |
| POWER TRAIN | 35 |
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting St
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during t
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda A
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued Service Alerts listed below: The changes are noted in Red. Infotainment Reboot With Navigation Card Installed This Service Information is no longer valid. Refer to the following updated Technical Service Bulletins: CX-5 / CX-9: 16-002/23 - UPDATED
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, WHEELS.
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missin
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Date: 2026-08-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
DESCRIPTION Some customers may complain about SiriusXM Travel Link, Traffic Plus showing expired even though the customer purchased a paid subscription. SiriusXM audio packages do not include SiriusXM Travel Link, Traffic Plus. To get Traffic Plus, the customer must purchase the Infotainment "Siriu
Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fittin
Date: 2026-07-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started
None listed.
| NHTSA model label | Complaints |
|---|---|
| CX-5 | 147 |
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